FTroubleshooting
If you find any problem while viewing your TV, please check the following guide. If any problem persists, contact your Sony dealer.
| Symptom | Solutions |
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Snowy picture, | • Check the antenna cable and connection on the TV, VCR and on the wall. |
noisy sound | • Preset the channel manually again. (See J) |
| • Check the antenna setup. Contact a Sony dealer for advice. |
Good picture, | • Select the appropriate TV system. |
noisy sound |
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No picture, no sound | • Check the power cord, antenna and the VCR connections. |
| • Press ?/1 (power) or ! (main power) to turn on the TV. |
Good picture, no sound | • Press 2 + to increase the volume level. |
| • Press % to cancel the muting. |
Dotted lines or stripes | • Do not use a hair dryer or other equipment near the TV. |
| • Check the antenna setup. Contact a Sony dealer for advice. |
Double images or | • Use the fine tuning ("FINE") function. (See J) |
“ghosts” | • Turn off or disconnect the booster if it is in use. |
| • Check the antenna setup. Contact a Sony dealer for advice. |
No color | • Select the appropriate color system. (See J) |
| • Adjust the color level. (See K) |
| • Check the antenna setup. Contact a Sony dealer for advice. |
Abnormal color | • Keep external speakers or other electrical equipment away from the TV. |
patches | Press ! (main power) to turn off the TV for about 15 minutes, then turn it |
| on again to demagnetize the TV. |
Teletext display is | • Check the antenna cable and connection on the TV, VCR and on the wall. |
incomplete (snowy | • Use the fine tuning (“FINE”) function. (See J) |
picture or double | • Check the antenna setup. Contact a Sony dealer for advice. |
images). |
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The 1 (standby) | • Count the number of times the 1 (standby) indicator flashes. Press ! |
indicator on your TV | (main power) to turn off your TV. Contact your nearest Sony service |
flashes red several | center. |
times after every |
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three seconds. |
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TV cabinet creaks. | • Changes in room temperature sometimes make the TV cabinet expand or |
| contract, making a noise. This does not indicate a malfunction. |
A "boom" sound is | • The TV's demagnetizing function is working. This does not indicate a |
heard when the TV is | malfunction. |
turned on. |
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