Troubleshooting

If you find any problem while viewing your TV, please check the following guide. If any problem persists, contact your Sony dealer .

Symptom

Good picture

Solutions

Press ü + to increase the volume level.

Press Û to cancel the muting.

Possible cause

The volume level is too low.

The sound is muted.

KV- RM-952 RM-952

Symptom

Solutions

Possible cause

• Press A/B H until a better sound is

heard. (KV-XF51M65 only)

• Broadcast signal has a

transmission problem.

– 32 –

Snowy picture

Noisy sound

Distorted picture

Noisy sound

Check the antenna cable and connection on the TV, VCR and on the wall. (page 4)

Press SELECT until “MANUAL PROGRAM” appears on the screen then preset the channel again. (page 10)

Check the antenna type (VHF/UHF). Contact a Sony dealer for advice.

Adjust the antenna direction. Contact a Sony dealer for advice.

Try using a booster.

Turn off or disconnect the booster if it is in use.

Connection is loose or the cable is damaged.

Channel presetting is inappropriate or incomplete.

The antenna type is inappropriate.

The antenna direction is inappropriate.

Signal transmission is low.

Broadcast signals are too strong.

No sound

Dotted lines or stripes

Double images or “ghosts”

No color

• Do not use a hair dryer or other

equipment near the TV.

• Adjust the antenna direction for

minimum interference. Contact a Sony

dealer for advice.

• Use a highly directional antenna.

• Use the fine tuning (FINE) function.

(page 11)

• Adjust the antenna direction. Contact a

Sony dealer for advice.

• Turn off or disconnect the booster if it is

in use.

• Press SELECT until “COLOR” appears

on the screen, then press + or – to adjust

the color level. (page 16)

• There is local interference

from cars, neon signs, hair

dryers, power generators,

etc.

• Broadcast signals are

reflected by nearby

mountains or buildings.

• The antenna direction is

inapproprite.

• Use of a booster is

inappropriate.

• The color level setting is

too low.

HF51P50/XF21M80/XF21M83/XF21N90/XF51M65 RM-952 RM-915 RM-952

Good picture

• If the sound of all the channels are

• The TV system setting or

 

noisy, check the TV system (TV SYS)

channel presetting is

 

setting (page 10), then press AUTO

inappropriate or

 

PROGR to preset the channels again

incomplete.

 

(page 9).

 

Noisy sound

• If the sound of some channels are noisy,

 

 

select the channel, then select the

 

 

appropriate TV system (TV SYS).

 

 

(page 10)

 

No picture

• Check the power cord, antenna and the

• The power cord, antenna

 

VCR connections.

or VCR is not connected.

 

• Press u (power).

• The TV is not turned on.

 

• Press U (main power) on the TV to turn

 

No sound

off the TV for about five seconds, then

 

turn it on again.

 

 

 

Abnormal color patches

TV cannot receive stereo broadcast signal (KV-XF51M65 only)

• Press SELECT until “COL SYS ” appears

on the screen, then check the color

system setting (usually set this to

“AUTO”). (page 11).

• Adjust the antenna direction. Contact a

Sony dealer for advice.

• Keep external speakers or other

electrical equipment away from the TV.

Do not move the TV while the TV is

turned on. Press U (main power) on

the TV to turn off the TV for about five

minutes, then turn it on again.

• Press A/B H until “AUTO” appears

on the screen

• The color system setting is

inappropriate.

• The antenna direction is

inapproriate.

• The magnetic disturbance

from external speakers or

other equipment, or the

direction of the earth’s

magnetic field may affect

the TV.

• The stereo reception

setting is inappropriate.

22Additional Information

continued

Additional Information 23

Page 32
Image 32
Sony KV-HF51P50, KV-XF51M65, KV-XF21N90, KV-XF21M83 service manual Press A/B H until a better sound is

KV-XF21N90, KV-XF51M65, KV-XF21M83, KV-HF51P50 specifications

The Sony KV-HF51P50, KV-XF21M83, KV-XF51M65, and KV-XF21N90 are notable models within Sony's television lineup, showcasing a blend of pioneering technology and unique characteristics that cater to diverse viewer needs.

The Sony KV-HF51P50, featuring a 51-inch screen, is recognized for its exceptional display quality, leveraging Sony's Trinitron technology, which enhances color reproduction and brightness. This model supports a 4:3 aspect ratio, making it ideal for traditional television content. The KV-HF51P50 also includes a built-in comb filter that significantly improves image clarity by reducing cross-color artifacts. Additional features such as multiple input options and enhanced sound technology provide versatility and an immersive viewing experience.

The KV-XF21M83, on the other hand, introduces the Flat CRT technology, which minimizes the distortion common in conventional curved CRT displays. With a 21-inch screen, this model is a compact option ideal for smaller living spaces. One of its standout features is the advanced picture circuitry that ensures vibrant colors and sharp images. This television model also supports a variety of input connections, allowing users to easily connect gaming consoles and DVD players, and making it a versatile choice for entertainment.

In the larger category, the KV-XF51M65 offers a generous 51-inch screen size and incorporates numerous advancements, such as Sony's Dynamically Adaptive Picture Control. This technology constantly analyzes the incoming signal and adjusts the picture for optimal brightness and contrast, ensuring a consistently excellent viewing experience. The KV-XF51M65 also includes SRS Surround Sound technology, which creates an immersive audio environment to complement the stunning visuals.

Lastly, the KV-XF21N90, featuring a 21-inch display, stands out with its stylish design and reliable performance. This model focuses on user-friendly features, including an easy-to-navigate on-screen menu and customizable settings for picture and sound. Its flat-screen design not only contributes to aesthetics but also reduces glare, making it easier to watch in bright rooms. The durability and longevity of the KV-XF21N90 ensure it remains a staple in homes for years.

In summary, the Sony KV-HF51P50, KV-XF21M83, KV-XF51M65, and KV-XF21N90 collectively showcase Sony's commitment to quality and innovation in television technology. Each model offers distinct features that cater to a range of preferences, ensuring a top-notch viewing experience for all users.