xTroubleshooting
If you find any problem while viewing your TV, you can either use the Reset function or check the Troubleshooting guide below. If the problem persists, contact your Sony dealer.
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PROG
OPTION RESET
Reset function
Press the RESET button on your remote control. Your TV will go blank for a few seconds,
then the “Initial Setup” menu will appear.
RESET 
TV
Pressing RESET will set your TV to the factory setting, but certain problems may be solved.
Troubleshooting guide
Symptom | Possible cause | Solutions | Page |
Snowy picture | • The connection is loose | • Check the antenna cable and connection | 30 |
| or the cable is | on the TV, VCR and at the wall. |
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| damaged. |
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| • The antenna setup is | • Check the antenna setup. | – |
| inappropriate. | Contact a Sony dealer for advice. |
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Noisy sound | • Channel presetting is | • Display the “Channel Setup” menu and | 27 |
| inappropriate or | select “Manual Program” to preset the |
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| incomplete. | channel again. |
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| • Signal transmission is | • Display the “Channel Setup” menu and | 27 |
| low. | set the “Signal Booster” to “Auto” from |
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| “Manual Program”. |
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| • Try using an external booster. | – |
Distorted picture | • Broadcast signals are | • Turn off or disconnect the external booster | – |
| too strong. | if it is in use. |
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| • Display the “Channel Setup” menu and | 27 |
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| set the “Signal Booster” to “Off” from |
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| “Manual Program”. |
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Noisy sound |
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Good picture | • The TV system setting | • Display the “Channel Setup” menu and | 27 |
| is inappropriate. | select the appropriate “TV System” from |
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| “Manual Program”. |
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| • PIP sound is selected | • Press or . | 13 |
Noisy sound | when PIP is displayed. |
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| continue | |
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| Additional Information 33 | |