Symptom

Possible cause

 

Solutions

Page

No picture

• The power cord,

• Check the power cord, antenna and VCR

24

 

antenna or VCR is not

connections.

 

 

connected.

 

 

 

 

• The TV is not turned

• Press ?/1 (power).

10

 

on.

• Press ! (main power) on the TV to turn

9

No sound

 

 

off the TV for about five seconds, then

 

 

 

turn it on again.

 

Good picture

• The volume level is too

• Press 2 + to increase the volume level.

10

 

low.

 

 

 

 

• The sound is muted.

• Press

to cancel the muting.

10

No sound

 

 

 

 

Dotted lines or

• There is local

• Do not use a hair dryer or other

stripes

interference from cars,

equipment near the TV.

 

 

neon signs, hair dryers,

• Check the antenna setup. Contact a Sony

 

power generators, etc.

 

 

dealer for advice.

 

Double images or

• Broadcast signals are

• Use a highly directional antenna.

“ghosts”

reflected by nearby

• Use the fine tuning (“Fine”) function.

22

 

mountains or

 

buildings.

 

 

 

• The antenna setup is

• Check the antenna setup. Contact a Sony

 

inappropriate.

dealer for advice.

 

 

• Use of an external

• Turn off or disconnect the external booster

 

booster is inappropriate.

if it is in use.

 

No color

• The color level setting

• Display the “Picture” menu and select

18

 

is too low.

“Personal” of “Mode”, then adjust the

 

 

 

“Color” level in “Picture Adjustment”.

 

 

• The color system

• Display the “Setup” menu and check the

23

 

setting is

“Color System” setting (usually set this to

 

 

inappropriate.

“Auto”).

 

 

• The antenna setup is

• Check the antenna setup. Contact a Sony

 

inappropriate.

dealer for advice.

 

continue

Additional Information 27