xTroubleshooting

If you find any problem while viewing your TV, you can either use the “Factory Settings” function or check the Troubleshooting guide below. If the problem persists, contact your Sony dealer.

“Factory Settings” function

Press the WEGA GATE button. Choose “Settings” and go to “Setup” ( ) menu. From “Setup” menu, select “Factory Settings”. Then select “Yes” and press . Your TV will go blank for a few seconds, then the “Initial Setup” menu will appear. Your TV will be set to factory settings, but certain problems may be solved.

Symptom

 

Solutions

 

 

 

 

 

Snowy picture,

• Check the antenna cable and connection on the TV, VCR and at the wall

noisy sound

(see page 23).

 

• Check the antenna setup. Contact a Sony dealer for advice.

 

• Display the “Channel Setup” menu and select “Manual Program” to preset

 

the channel again (see page 21).

 

• Display the “Channel Setup” menu and set the “Signal Booster” to “Auto”

 

from “Manual Program” (see page 21).

 

• Try using an external booster.

 

 

 

 

Distorted picture,

• Turn off or disconnect the external booster if it is in use.

noisy sound

• Display the “Channel Setup” menu and set the “Signal Booster” to “Off”

 

 

from “Manual Program”(see page 21).

 

 

 

 

Good picture,

• Display the “Channel Setup” menu and select the appropriate

noisy sound

“TV System” from “Manual Program” (see page 21).

 

 

 

 

No picture,

• Check the power cord, antenna and VCR connections (see page 23).

no sound

• Press ?/1 (power) to turn on the TV (see page 9).

 

• Press ! (main power) on the TV to turn off the TV for about five seconds,

 

then turn it on again (see page 8).

 

 

 

 

Good picture,

• Press 2 + to increase the volume level (see page 9).

no sound

• Press

to cancel the muting (see page 9).

 

 

 

 

Dotted lines or

• Do not use a hair dryer or other equipment near the TV.

stripes

• Check the antenna setup. Contact a Sony dealer for advice.

 

 

 

 

 

Double images or

• Use a highly directional antenna.

“ghosts”

• Use the fine tuning (“Fine”) function (see page 21).

 

 

• Check the antenna setup. Contact a Sony dealer for advice.

 

• Turn off or disconnect the external booster if it is in use.

 

 

 

 

No color

• Display the “Picture” menu and select “Custom” from “Picture Mode”, then

 

adjust the “Color” level from “Picture Adjustment” (see page 18).

 

• Display the “Setup” menu and check the “Color System” setting

 

(usually set this to “Auto”) (see page 22).

 

• Check the antenna setup. Contact a Sony dealer for advice.

 

 

 

 

 

 

 

 

continue

 

 

Additional Information

 

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