Troubleshooting (continued)

Symptom

Possible cause

Solutions

Page

Good picture

• The volume level is too

• Press 2 + to increase the volume level.

12

 

low.

 

 

 

• The sound is muted.

• Press % to cancel the muting.

13

No sound

 

 

 

Dotted lines or

• There is local

• Do not use a hair dryer or other

stripes

interference from cars,

equipment near the TV.

 

 

neon signs, hair

• Adjust the antenna direction for

 

dryers, power

 

generators, etc.

minimum interference. Contact a Sony

 

 

 

dealer for advice.

 

Double images or

• Broadcast signals are

• Use a highly directional antenna.

“ghosts”

reflected by nearby

• Use the fine tuning (FINE) function.

11

mountains or buildings.

 

 

• The antenna direction

• Adjust the antenna direction. Contact a

 

is inappropriate.

Sony dealer for advice.

 

 

• Use of a booster is

• Turn off or disconnect the booster if it is

 

inappropriate.

in use.

 

No color

• The color level setting

• Press SELECT until “COLOR” appears

16

 

is too low.

on the screen, then press + or – to adjust

 

 

 

the color level.

 

 

• The color system

• Press SELECT until “COLOR SYS ”

11

 

setting is

appears on the screen, then check the

 

 

inappropriate.

color system setting (usually set this to

 

 

 

“AUTO”).

 

Abnormal color

• The antenna direction

• Adjust the antenna direction. Contact a

patches

is inappropriate.

Sony dealer for advice.

 

 

• The magnetic

• Keep external speakers or other electrical

 

disturbance from

equipment away from the TV. Do not

 

 

move the TV while the TV is turned on.

 

 

external speakers or

 

 

Press ! (main power) on the TV to turn

 

 

other equipment, or

 

 

off the TV for about 15 minutes, then

 

 

the direction of the

 

 

turn it on again.

 

 

earth’s magnetic field

 

 

 

 

 

may affect the TV.

 

 

22Additional Information