
Troubleshooting (continued)
Symptom | Possible cause | Solutions | Page | |
Good picture | • The volume level is too | • Press 2 + to increase the volume level. | 12 | |
| low. |
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| • The sound is muted. | • Press % to cancel the muting. | 13 | |
No sound |
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Dotted lines or | • There is local | • Do not use a hair dryer or other | – | |
stripes | interference from cars, | equipment near the TV. |
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| neon signs, hair | • Adjust the antenna direction for | – | |
| dryers, power | |||
| generators, etc. | minimum interference. Contact a Sony |
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| dealer for advice. |
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Double images or | • Broadcast signals are | • Use a highly directional antenna. | – | |
“ghosts” | reflected by nearby | • Use the fine tuning (FINE) function. | 11 | |
mountains or buildings. | ||||
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| • The antenna direction | • Adjust the antenna direction. Contact a | – | |
| is inappropriate. | Sony dealer for advice. |
| |
| • Use of a booster is | • Turn off or disconnect the booster if it is | – | |
| inappropriate. | in use. |
| |
No color | • The color level setting | • Press SELECT until “COLOR” appears | 16 | |
| is too low. | on the screen, then press + or – to adjust |
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| the color level. |
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| • The color system | • Press SELECT until “COLOR SYS ” | 11 | |
| setting is | appears on the screen, then check the |
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| inappropriate. | color system setting (usually set this to |
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| “AUTO”). |
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Abnormal color | • The antenna direction | • Adjust the antenna direction. Contact a | – | |
patches | is inappropriate. | Sony dealer for advice. |
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| • The magnetic | • Keep external speakers or other electrical | – | |
| disturbance from | equipment away from the TV. Do not |
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| move the TV while the TV is turned on. |
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| external speakers or |
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| Press ! (main power) on the TV to turn |
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| other equipment, or |
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| off the TV for about 15 minutes, then |
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| the direction of the |
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| turn it on again. |
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| earth’s magnetic field |
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| may affect the TV. |
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22Additional Information