Channels

Problem

Possible Remedies

Cannot receive upper

Change the Cable option to Off (see page 66).

channels (UHF) when

Use Auto Program in the Channel Menu to add receivable channels that are

using an antenna

not presently in the TV’s memory (see page 66).

 

 

TV is fixed to one channel

Use Auto Program in the Channel Menu to add receivable channels that are

 

not presently in the TV’s memory (see page 66).

 

Check your Channel Fix settings (see page 66).

 

 

Cannot receive any

Use Auto Program in the Channel Menu to add receivable channels that are

channels when using

not presently in the TV’s memory (see page 66).

cable TV

Make sure the Cable option is set to On in the Channel Menu (see page 66).

 

 

Cannot receive or select

Use Auto Program in the Channel Menu to add receivable TV channels that

channels

are not presently in TV memory (see page 66).

 

 

General

Problem

Possible Remedies

How to reset TV to

Turn on the TV. While holding down the RESET button on the remote

factory settings

 

control, press the POWER button on the TV. (The TV will turn itself off, then

 

 

back on again.) Release the RESET button.

 

 

How to restore Video settings

Press the RESET button on the remote control while in the Video Menu (see

to factory settings

 

page 62).

 

 

 

How to restore Audio

Press the RESET button on the remote control while in the Audio Menu (see

settings to factory settings

 

page 64).

 

 

 

Cannot cycle through the

Be sure the Video Label option is not set to Skip (see page 73).

other video equipment

 

 

connected to the TV

 

 

Cannot operate Menu

If a menu option appears in gray, this indicates that the TV is in a state in

 

 

which the menu option is not available.

 

 

 

Lost password

In the password screen (see page 68), enter the following master password:

 

 

4357. The master password clears your previous password; it cannot be

 

 

used to temporarily unblock channels.

 

 

TV makes “popping” sound

This is a normal sound that results from the TV automatically degaussing

when turned on

 

each time it is turned on.

 

 

 

LED on front panel is lit

The STAND BY LED (see page 11) blinks when the TV is turned on, then

 

 

shuts off when the picture is displayed. If the LED blinks continuously, this

 

 

may indicate the TV needs service.

 

The TIMER LED (see page 11) indicates that the timer is set (page 71).

 

 

When the timer is set, this LED will remain lit even when the TV is turned

 

 

off.

 

 

 

SETUP

SETUP

SETUP

Other Info

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Sony KV 36HS500 manual Channels, General