Troubleshooting

Please refer to the following steps if you encounter a problem while using SonicStage.

1Check the symptoms in this “Troubleshooting” section.

2Check the symptoms in SonicStage Help when you use SonicStage.

3If the problem cannot be solved after checking the above references, check the following table and then consult your nearest Sony dealer.

Computer

• Manufacturer:

• Model:

• Type: Desktop type / Laptop type

Name of operating system:

RAM capacity:

Hard disk drive (containing SonicStage and audio data)

• Capacity of the drive:

• Free space:

Version of the software

• SonicStage Ver. 2.31)

Error Message (if one appears):

If an externally connected CD-ROM drive is used

 

 

• Manufacturer:

 

 

• Model:

 

 

• Type: CD-ROM / CD-R/CD-RW / DVD-ROM / Other (

)

 

• Type of connection to the computer: PC card / USB / IEEE1394 / Other (

)

If another device with USB connection is used

•Name of the device (or devices):

1)To check the SonicStage software version, go to [Help] - [About SonicStage] in the SonicStage window.

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