Troubleshooting
Symptom | Cause/Solution |
You cannot install the | •The specified extension cable is not |
USB driver software. | correctly connected. |
| t Connect correctly. (page 17) |
| •Device other than this unit is connected |
| to the USB jack on the personal |
| computer. |
| t Disconnect or turn off the USB |
| devices except this unit. |
| •“Memory Stick” is not in the unit. |
| t Insert “Memory Stick” into the unit. |
You cannot start up your | •You have started up your computer |
computer. | with a “Memory Stick” inserted in this |
(Windows) | unit. |
| t Remove the “Memory Stick” from |
| the unit, and then start up your |
| computer again. |
Memory Stick icon does | •The connection between the personal |
not appear in Explorer or | computer and the unit is not correct. |
My Computer. | t Connect the cable correctly. (page 17) |
(Windows) | •“Memory Stick” is not in the unit. |
| t Insert “Memory Stick” into the unit. |
Memory Stick icon does | •The connection between the personal |
not appear. | computer and the unit is not correct. |
(Macintosh) | t Connect the cable correctly. (page 17) |
| •“Memory Stick” is not in the unit. |
| t Insert “Memory Stick” into the unit. |
Information Additional