Troubleshooting

If you experience trouble with your camera, first check the following items. Should your camera still not operate properly after you have made these checks, consult your Sony dealer or local authorized Sony service facility. If code displays (C:ss:ss) appear on the LCD screen or on the viewfinder, the self-diagnosis display function is working (page 73).

Symptom

Cause and/or Solution

 

Your camera does not

• You are not using an “InfoLITHIUM” battery pack.

work.

tUse an “InfoLITHIUM” battery pack (page 8).

 

• The disc is not inserted properly.

 

 

tRemove the disc, and insert it again (page 14).

 

• The battery level is too low. (The

indicator

 

appears.)

 

 

tCharge the battery pack (page 9).

 

 

• The AC power adaptor is not connected securely.

 

tConnect it securely to the DC IN jack and a wall

 

outlet (mains) (page 9, 11).

 

 

• The malfunction occurs inside the camera.

 

tTurn off the power, and turn on after one

 

minute, then check that the camera works

 

properly.

 

 

 

Your camera cannot

• The PLAY/STILL/MOVIE selector is set to PLAY.

record images.

tSet it to MOVIE or STILL (page 18, 24).

 

• No disc has been inserted into your camera.

 

tInsert a disc (page 14).

 

 

• The disc has not been initialized.

 

 

tInitialize the disc (page 14).

 

The picture is noisy. • Your camera is placed near a TV or other equipment that uses strong magnets.

tMove your camera away from the TV, etc.

The picture is too dark. • You are shooting a subject with a light source behind the subject.

tAdjust the exposure (page 53).

•The brightness of the LCD screen is too low.

tAdjust the brightness of the LCD screen (page 20).

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