TroubleshootingOn the display window

Symptom

Cause/Remedy

The backlight is not turned

LIGHT is set to “OFF.”

on.

c In the menu mode, set “LIGHT” to “ON” (page 31).

s” is displayed for a title.

Characters that cannot be displayed on your Network Walkman are

 

involved.

 

c Use the supplied SonicStage software to rename the title with

 

appropriate characters.

 

 

On the connection with the computer or supplied software

Symptom

Cause/Remedy

The software cannot be

An operating system not compatible with the software is used.

installed.

c For details, refer to the separate manual “SonicStage operating

 

instructions.”

“CONNECT” is not displayed when connecting to the computer with the dedicated USB cable.

Please wait for the authentication of the SonicStage software.

Another application is running on the computer.

cWait for a while and reconnect the USB cable. If the problem persists, disconnect the USB cable, restart the computer, and then reconnect the USB cable.

The dedicated USB cable is disconnected.

cConnect the dedicated USB cable.

A USB hub is used.

cConnecting via a USB hub is not guaranteed. Connect the dedicated USB cable directly to the computer.

Your Network Walkman is not recognized by the computer when it is connected to the computer.

The dedicate USB cable is disconnected.

cConnect the dedicated USB cable.

Song cannot be transferred

• The dedicated USB cable is not connected properly.

to your Network Walkman.

c Connect the USB cable properly.

 

• The free space of the built-in flash memory to where you want to

 

transfer audio files to is insufficient.

 

c Transfer any unnecessary songs back to your computer to

 

increase free space.

 

• You have already transferred to 400 songs or 400 groups to the

 

built-in flash memory using the SonicStage software.

 

c The maximum number of songs or groups that you can transfer to

 

the built-in flash memory using the SonicStage software is 400.

 

• Audio files with a limited playing period or playing count may not

 

be transferred due to restrictions set by copyright holders. For details

 

on the settings of each audio file, contact the distributor.

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