The display turns off. | The display automatically turns off if there is no operation for |
| about 30 seconds (when using the battery) or about 3 minutes |
| (when using the AC power adaptor) in stop mode. When |
| scrolling track titles, etc., the display turns off about 30 seconds |
| or about 3 minutes after scrolling is finished. Also, the display |
| turns off when pressing and holding MENU. For all the cases, |
| press any button to turn on the display again. |
|
|
Symptom | Case and/or corrective action |
The SonicStage software cannot | An operating system not compatible with the software is used |
be installed. | |
| All Windows applications are not closed. If you start the |
| installation while other programs are running, a malfunction |
| may occur. This is especially true for programs that require |
| large amounts of system resources, such as |
| software. |
| There is not enough space on the hard disk of your computer. |
| You need 200 MB or more free space. Delete the unnecessary |
| files on your computer. |
|
|
The installation appears to have | Check for the appearance of an error message beneath the |
stopped before it has finished. | installation window. Press the “Tab” key while holding |
| down the “Alt” key. If an error message has appeared, press |
| the “Enter” key. The installation will resume. If there is no |
| message, the installation is still in progress. Wait for a little |
| while longer. |
|
|
The progress bar on the display of | The installation is progressing normally. Please wait. The |
your computer is not moving. The | installation may take 30 minutes or more, depending on your |
access lamp of your computer has | CD drive or system environment. |
not lit for a few minutes. |
|
Information Additional
“PC Connect” is not displayed when connecting to the computer with the USB cable.
Please wait for the authentication of the SonicStage software.
Another application is running on the computer. Wait for a while and reconnect the USB cable. If the problem persists, disconnect the USB cable, restart the computer, and then reconnect the USB cable.
The USB cable is not connected properly. Disconnect the USB cable and then reconnect it.
A USB hub is used. Connecting via a USB hub is not guaranteed. Connect the USB cable directly to the computer.
Continued