Troubleshooting (continued)

Error messages

Follow the instructions below if an error message appears in the display.

Message

Meaning

Remedy

ACCESS

Accessing the “Memory Stick.”

This is not an error. Please wait for

 

 

access to be finished. Do not take out the

 

 

“Memory Stick” or unplug the AC

 

 

power adaptor.

CANNOT PLAY • The player cannot playback certain contents of this “Memory Stick” due to a difference in format.

•The data‘s playback date has expired.

•The current date has not been set to playback data with date limits.

•Check-Out has been interrupted forcefully.

•You need to set the current date to playback data with date limits.

•If there is data in a different format, you must delete that data from the “Memory Stick.” See “To delete abnormal data from the Memory Stick,” on page 39.

FILE ERROR

• Cannot read the data.

 

• The data is not normal.

You need to Check-In data you are able to Check-In into your computer, then format the “Memory Stick” using this player. (See “To delete abnormal data from the Memory Stick” on page 39.)

FORMAT ERROR The inserted “Memory Stick” contains a data format which is not supported by Memory Stick Walkman. (For example, if you format the “Memory Stick” using the computer.)

You must format the “Memory Stick” following the instructions on page 23. (You must format the “Memory Stick” using this player. If you format the “Memory Stick” using the computer, you may Check-In/Out, but you cannot playback using this player.)

HI DC IN

The DC IN voltage is too high. (You

 

are not using the supplied AC power

 

adaptor.)

You must use the supplied AC power adaptor.

HOLD

The HOLD switch is ON, and no

This is not an error. Switch the HOLD

 

operating buttons are available (except

switch to OFF before operating the

 

the EJECT lever).

buttons.

LEGAL LOCK

The erasure prevention switch on the

Slide the erasure prevention switch on

 

“Memory Stick” is on LOCK while

the “Memory Stick” to OFF.

 

trying to playback data with date

 

 

limits.

 

LOCKED

The erasure prevention switch of the

 

“Memory Stick” is on LOCK.

Switch the erasure prevention switch to OFF when connecting to your computer or formatting a “Memory Stick.”

LOW BATT

The battery is low, and needs to be

 

charged.

You must charge the battery.

LOW DC IN

The DC IN voltage is too low. (You

 

are not using the supplied AC power

 

adaptor. The AC power adaptor or

 

DC/USB adaptor are not connected

 

correctly.)

You must use the supplied AC power adaptor. Make sure it is correctly connected.

NO AUDIO

• There is no music data in

 

“MagicGate Memory Stick.”

 

• The “Memory Stick” is not

 

“MagicGate Memory Stick.”

Check that “MagicGate Memory Stick” is inserted. If there is no music data in “MagicGate Memory Stick,” use the OpenMG Jukebox to Check-Out music items.

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