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Sony NW-S21/S23 Other, Symptom, Symptom, Cause/Remedy, Cause/Remedy, Troubleshooting

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Troubleshooting

Symptom	Cause/Remedy
Song cannot be transferred	• You have already transferred to 40,000 songs or 400 groups to the
to your Network Walkman.	built-in flash memory using the MP3 File Manager software.
	c The maximum number of songs and groups that you can transfer
	to the built-in flash memory using the MP3 File Manager
	software is 40,000 and 400 respectively. (The maximum number
	of songs contained in one group is 100.)
	• Audio files with a limited playing period or playing count may not
	be transferred due to restrictions set by copyright holders. For details
	on the settings of each audio file, contact the distributor.

The number of audio files that can be transferred to is limited. (Available recording time is short.)

•The free space of the built-in flash memory to where you want to transfer to is not enough for the size of audio files you wish to transfer.

c Transfer any unnecessary audio files back to the computer to increase free space.

•Non-audio data is stored in the built-in flash memory to where you want to transfer audio files to.

c Move non-audio data to the computer to increase free space.

The operation of the Network Walkman becomes unstable while it is connected to the computer.

USB hub or USB extension cable is used.

cConnecting via a USB hub or USB extension is not guaranteed. Connect the dedicated USB cable directly to the computer.

“Failed to authenticate Device/Media” is displayed on the computer screen while connecting the Network Walkman to the computer.

Your Network Walkman is not connected to the computer properly.

cQuit the SonicStage software and verify the connection of the dedicated USB cable. Restart the SonicStage software.

Other

Symptom	Cause/Remedy
There is no beep sound	BEEP is set to “OFF.”
when your Network	c In the menu mode, set “BEEP” to ”ON” (page 31).
Walkman is operated.

Your Network Walkman	Sometimes, during normal conditions, the player becomes slightly
gets warm.	warm.

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Contents

Portable IC Audio Player For the customers in the United States For the customers in the Netherlands Notice for users On the supplied software Table of Contents Basic Operations Advanced Operations Adjusting the settings of your Network Walkman What you can do with your Network Walkman 1 Store digital audio files on your computer 2 Transfer files to your Network Walkman 3 Enjoy music with your Network Walkman Other features Step 1: Checking the package contents About the Serial Number Step 2: Inserting the battery Battery duration On the remaining battery indication Front side Rear side Display Transferring audio files from the computer to your Network Walkman 1 Install the SonicStage software in your computer using the supplied CD-ROM 2 Import audio files into the SonicStage software 3 Connect your Network Walkman to your computer Note on playing songs with a limited playing period (Timeout contents) Note on playing songs with a limited playing count Listening to music with your Network Walkman 1 Connect the headphones How to use the supplied headphones 2 Start playback If playback does not start What is the Group function On other operations BAdvanced Operations Selecting the repeat mode Repeat mode 4 Press the MENU button To cancel the Menu mode Playing the tracks repeatedly (Track Repeat) Select the Track Repeat mode (TRK Rep) first (page 17) Playing a specified section repeatedly (A-BRepeat) Playing specified sentences repeatedly (Sentence Repeat) Setting the repeat counts Changing the display mode 0 0 90 1 : 3 T i t l e / A r t i s T i t l e / C o d e c L a p T i m e Selecting the group display mode Selecting the Sound quality Adjusting the Sound quality Locking the controls (HOLD) Slide the HOLD switch in the direction of the arrow To release the HOLD function Storing non-audiodata BAdjusting the settings of your Network Walkman Adjusting the current time setting (DATE-TIME) 2 0 0 4 y 1 m 1 d 4 As you did in step 3, adjust the settings for “month” and “date.” 0 : 0 6 As you did in step 5, adjust the settings for “minute.” Limiting the volume (AVLS) 2 Press the .–/+> button to select “AVLS” and press the Nx button to confirm A V L S : O F F 3 Press the .–/+> button to select “ON” and press the Nx button to confirm Setting a volume level of the preset mode Switching to the manual mode Turning off the beep sound (BEEP) R E P E A T M O D E 2 Press the .–/+> button to select “BEEP:” and press the Nx button to confirm B E E P : O N B E E P : O F F Changing the backlight setting Menu Backlight mode To set “ON” 2 Press the .–/+> button to select “LIGHT:” and press the Nx button to confirm BOther functions Formatting memory (FORMAT) 2 Press the .–/+> button to select “FORMAT” and press the Nx button to confirm F O R M A T : N To cancel formatting BOther Information To reset the player What happened On the display window On the connection with the computer or supplied software Troubleshooting Other Messages To delete abnormal data from the built-inflash memory Specifications Maximum recording time (Approx.) Signal-to-noiseratio (S/N) Dynamic range NW-S21 Glossary MagicGate OpenMG ATRAC3 ATRAC3plus MP3 Menu list Display Purposes REPEAT MODE BMP3 File Manager software operation Transferring MP3 audio files from the computer to your Network Walkman 1 Connect your Network Walkman to your computer 2 Click [My Computer]-[removabledisk:]* on your computer 3 Click [Esys] folder to open in the removable disk 4 Double-click[MP3FileManager.exe] to start it For other models 5 For European, US, and Canadian models Display of MP3 File Manager Erasing audio file 1 Open the MP3 File Manager 2 Select the title you want to erase 3 Click the button in the screen Ordering audio file