Troubleshooting

Troubleshooting

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This section describes how to solve common problems you may encounter when using your computer. Many problems have simple solutions, so try these suggestions before you call Sony Customer Support.

✍When you reconnect devices be sure to turn off the computer as described in “Shutting Down Your Computer” on page 14. Turning off the computer using other methods may result in data loss.

My computer does not start

❑Check that the computer is plugged into a power source and that it is turned on. Check that the power indicator on the front panel of the computer indicates that the power is on.

❑Check that the battery packs are inserted properly and that they are charged.

❑Make sure there is no diskette in the floppy disk drive.

❑Confirm that the power cord and all cables are connected firmly, as described in “Connecting Peripheral Devices” on page 48.

❑If you plugged the computer into a power strip or UPS, make sure the power strip or UPS is turned on and working.

❑If you are using an external display, check that it is plugged into a power source and turned on. Check that the brightness and contrast controls are adjusted correctly. See the manual that came with your display for details.

❑Moisture condensation may have occurred. Do not use the computer for at least one hour and then turn on the computer.

❑Take the battery pack off the computer, unplug the power cord and plug it again, then turn on the power.

❑When the internal backup battery is low on power, it may not be able to start your system properly. The message “Press <F1> to resume, <F2> to setup” would appear at the bottom of the display. Should this happen:

1Press F2. The BIOS Setup menu appears.

2Set the date (month/day/year). Press Enter to move to the next item. To enter 01/31/1999, for example, type 1, press Enter, type 31, press Enter, type 1999, then press Enter.

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Sony PCG-XG9 manual Troubleshooting, My computer does not start
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PCG-XG9 specifications

The Sony PCG-XG9 is a noteworthy entry in the realm of portable computing, particularly renowned for its blend of performance, design, and innovative technology. Released in the early 2000s, this subnotebook was aimed at users needing mobility without sacrificing functionality, truly encapsulating Sony's commitment to quality and user experience.

At the heart of the PCG-XG9 is its robust performance engine, powered by an Intel Pentium III processor. This CPU, coupled with a respectable amount of RAM, allows for smooth operation across various tasks including basic computing, word processing, and casual multimedia. The inclusion of a solid-state hard drive option also marked a significant advancement in data storage technology for the time, offering users faster data access speeds and improved reliability.

The design of the PCG-XG9 stood out due to its compact form factor, weighing under three pounds. This lightweight profile made it highly portable, fitting seamlessly into the lifestyles of business professionals and students alike. The sleek chassis is not only aesthetically pleasing but also built to withstand the rigors of daily transport.

One of the standout features of the PCG-XG9 is its display. The 12.1-inch XGA LCD screen provided vibrant colors and decent brightness levels, offering users a quality visual experience whether for presentations or entertainment. The screen's resolution allowed for clear text and graphics, which was essential for productivity.

Connectivity options on the PCG-XG9 are noteworthy for its time, including USB ports and a built-in modem. Users could easily connect to external devices and networks, ensuring efficient communication and data transfer. The inclusion of a CD-ROM drive also offered ample opportunities for software installation and media playback.

The battery life of the PCG-XG9 was competitive, making it suitable for extended use away from a power source. This feature, combined with its lightweight nature, solidified its status as an excellent choice for on-the-go computing.

Overall, the Sony PCG-XG9 exemplifies early 2000s innovation with its combination of performance, portability, and user-friendly features. Its legacy endures as a testament to Sony's vision of bridging technology and design, paving the way for future advancements in portable computing.
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