Sony PCV-C11M Using the modem, Troubleshooting the modem

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Hardware Guide

Using your VAIO computer

Using the modem

Your VAIO desktop is equipped with an internal modem. As described in the printed Getting Started guide, use the single RJ-11 jack to connect the supplied modem cable to the phone line. Once you have connected the phone line and registered with an Internet Service Provider, you can take advantage of online services and the Internet, to register your computer and software online, and to contact VAIO-Link by e-mail.

Troubleshooting the modem

If you have problems with your modem, check the printed Guide to Troubleshooting and Recovering your VAIO System and the VAIO-Link website (www.vaio-link.com).

Contents

Page Read this first Notice ENERGY STAR Environmental information Owner's record Safety information General Audio/video Connectivity Optical disc drive Regulatory information Disposing of the internal memory backup battery Disposing of the AA batteries Welcome Documentation pack Printed documentation Non-printeddocumentation Further sources Ergonomic considerations Position of the keyboard and mouse Position and viewing angle of the monitor Furniture and posture Lighting Ventilation Using your VAIO computer Shutting down your computer safely Using the keyboard Indicators Using the TV function Using the mouse Setting up the mouse for left-handedusers Using the disc drives Reading and writing CDs and DVDs Playing DVDs Using two screens while watching a DVD film Using the floppy disk drive Inserting a floppy disk Removing a floppy disk Using the modem Troubleshooting the modem Using power modes Using Standby mode Using Hibernate mode Using the media slots Using Memory Sticks Inserting a Memory Stick Removing a Memory Stick Write-protectingMemory Sticks Using xD Picture cards Inserting an xD Picture card Removing an xD Picture card Using CompactFlash cards Inserting a CompactFlash card Removing a CompactFlash card Using Secure Digital cards Inserting a Secure Digital card Removing a Secure Digital card Troubleshooting memory cards Expansion capabilities Connecting peripheral devices Connecting a display Page Connecting a TV set Connecting a TV that has no S-Videoport Connecting a TV that has an S-Videoport Connecting a Universal Serial Bus (USB) device Connecting a printer Troubleshooting printing Connecting an i.LINK device Connecting a digital video camera recorder Troubleshooting i.LINK devices Connecting an S/PDIF device Connecting a microphone Connecting to a network Upgrading your VAIO computer Upgrading memory Viewing the amount of memory Adding / replacing a memory module Page 11Reinstall any add-oncards or components you removed 13 Replace the three release screws Getting help Sony documentation Other sources of information e-Support What is e-Support Who can use e-Support How can I access the e-Supportportal Can I submit questions in my native language Can I submit my questions at any time Is there a cost involved for using e-Support How do I know when the e-SupportTeam has handled my query/case Precautions On handling the hard disk On using the power source On handling your computer On handling LCD screens On handling floppy disks On handling discs On handling Memory Sticks Trademarks