Symptom

Cause/Remedy

 

 

Forgot the encryption

c Return Access Point to factory default settings and then

key.

reconfigure it. For details, see the documentation of the

 

Access Point.

 

 

Transfer rate is 11

11 Mbps is a theoretical value. Under real-world conditions,

Mbps, but MPEG2

transfer rate will normally be in the range of 4 - 5 Mbps. This

data does not transfer

is true for all IEEE 802.11b compliant systems. The

without interruption.

bandwidth available with wireless communications may not

 

be sufficient for high-volume streaming data such as

 

MPEG2.

 

 

Communication fails

The actual communication distance depends on various

although the computer

factors such as installation site conditions, presence of

is located within 100

obstacles, and so on.

m (330 feet) of the

c Move the computer closer to the Access Point.

Access Point.

 

 

 

Link test results in

The Access Point and the computer are too far apart.

many dropped

c Move the computer closer to the Access Point.

messages.

File transfer is in progress on the network.

 

 

c During transfer of large files, performance may

 

temporarily drop. Repeat the test when the network is not

 

being used for file transfer.

There is radio interference.

cIf there is another wireless station nearby using the same channel, try changing the channel number.

cIf a Bluetooth-enabled wireless device is being used nearby, stop using it at the same time.

A microwave oven is being used nearby.

cA microwave oven may also have an adverse effect on communication performance. Do not use it at the same time.

Notes

•When more than 2% of messages are dropped, communication performance will be seriously affected. At 5% and higher, most network applications will have trouble functioning.

•Perform the link test for at least 1 minute continuously (minimum 200 messages) to ensure meaningful results.

information Additional

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