Troubleshooting
If you have difficulfy with your Wireless LAN PC Card, try the suggestions listed below. If you still cannot resolve the problem, contact Sony Customer Information Services.
Symptom | Cause/Remedy |
|
|
The computer does not | The Wireless LAN PC Card may not be properly inserted |
detect the Wireless | into the PC Card slot of the computer. |
LAN PC Card. | c Check that the Wireless LAN PC Card is inserted in the |
| proper direction, then push it in as far as it will go. |
|
|
Other computers on | You did not enter the password when Windows started. |
the wireless LAN are | c Enter the user name and the password requested on |
not displayed. | Windows startup, then log onto the LAN. |
| The Windows network environment is not properly set up. |
| c Check the Windows network settings. For details, see |
| Windows Help. |
| No other computers are logged onto the wireless LAN. |
|
|
Cannot access the | The Access Point is not connected to the Internet. |
Internet. | c Connect the Access Point to the Internet, as described in |
| |
| the documentation of the Access Point. |
| The Wireless LAN PC Card is not inserted into the |
| computer. |
| c Insert the card as described in “Inserting the Wireless |
| |
| Communication between the Access Point and the computer |
| is not established. |
| c Use Client Manager to check the communication status. |
| The Access Point is not properly configured. |
| c Configure the Access Point according to its |
| documentation. |
| The Access Point and the computer are too far apart. |
| c Reposition the computer within 100 m (330 feet) of the |
| Access Point, in direct line of sight. |
|
|
Data transfer speed is | There is radio interference with another Access Point. |
slow. | c Try assigning another channel number to the Access |
| Point. |
| There are too many clients logging on to the Access Point. |
| c Try later. |
|
|
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