Troubleshooting
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Table of Contents Index
Troubleshooting
If the Reader does not function as expected, try the
following steps to resolve the issue.
1 Reset the Reader by pressing the RESET hole
with a small pin or clip after 5 seconds, slide
the power switch to restart the Reader.
The content and settings stored on the Reader are
not affected by resetting.
Notes

The bookmarks, highlights, handwritten memos, or the
setting information may be deleted by resetting.

The screen will not change after pressing the RESET
hole. Slide the power switch to restart the Reader.

Do not push the RESET hole with a breakable point,
such as the graphite of a mechanical pencil. It causes
the RESET hole to be blocked.
2 Check the symptoms list ( 97).
3 If it is an issue regarding Reader Library, check
for information in Reader Library Help.
4 Look for information on the support Web sites
( 18).
Troubleshooting