GUARANTEE

GUARANTEE

Thank you for buying this Product. The term "Product" means the PSP® system. This Guarantee does not cover any software whether or not packaged with the Product. The system software pre-installed on the PSP® system is licensed to you, not sold, and is for use only as part of the PSP® system. The terms of such system software licence are at http//www.scei.co.jp/psp-eula.

Sony Computer Entertainment Europe Ltd ("SCEE") guarantees that this Product is free from defects in material and workmanship that result in Product failure during normal usage in accordance with the terms set out in below and will, for a period of 1 (one) year from the date of original purchase, repair or (at SCEE's option) replace any component part of this Product, free of charge, where it is faulty due to defective materials or workmanship. Replacement will be with a new or refurbished component or unit, at SCEE's option, which is guaranteed for the remainder of the original Guarantee Period.

The benefits conferred by this Guarantee are in addition to the statutory rights and remedies the consumer has in the UK and Eire in respect of this Product and this Guarantee does not affect such rights and remedies in any way. The benefits conferred by this Guarantee are also in addition to other rights and remedies which the consumer has in law in Australia and New Zealand in respect of this Product, including rights and remedies available under the Trade Practices Act 1974 and State and Territory legislation in Australia and the Fair trading Act 1986 in New Zealand and this Guarantee does not affect such rights and remedies in any way.

This Guarantee is given to you by Sony Computer Entertainment Europe Ltd of 10 Great Marlborough Street, W1F 7LP, United Kingdom.

IMPORTANT

1.If you need to claim under this Guarantee, please call your local Customer Service helpline (listed in the PSP® current software manual) for return instructions and other guidance.

2.This Guarantee is only valid:

i.in the United Kingdom, Eire, Australia and New Zealand; and

ii.when the original sales receipt or invoice or other proof of purchase (indicating the date of purchase and retailer’s name) is presented together with the faulty Product (and has not been altered or defaced since the date of original purchase); and

iii.when the Guarantee seal and the serial number on the Product have not been damaged, altered or removed.

3.To avoid damage to or loss/erasure of removable data storage media or peripherals, you must remove these before submitting the Product for guarantee service.

4.Repair or replacement may involve installation of software or firmware updates for the Product.

5.You may not claim under this Guarantee when the Product is damaged as a result of:

i.commercial use, accident, fair wear and tear, negligence, abuse, or misuse (including, without limitation, failure to use this Product for its normal purpose and/or in accordance with instructions on proper use and maintenance, or installation or use in a manner inconsistent with applicable local technical or safety standards);

ii.use in conjunction with any unauthorised peripheral (including, without limitation, game enhancement devices, adaptors and power supply devices);

Troubleshooting

GUARANTEE 19