model name [RDH-SK8iP]
[4-166-642-13(1)] GB
15
GB

Troubleshooting

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3\GB\GB06ADD.fm]
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General

The indicator does not light up.
• Make sure you press the POWER on the
back panel.
• Disconnect the AC power cord (mains
lead), then check that the voltage
selector is set to the local power supply
voltage (page 8).
There is severe noise.
• Someone is using a portable telephone
or other equipment that emits radio
waves near the unit. Move the portable
telephone, etc. away from the unit.
The remote does not function.
• Remove any obstacles in the path of the
unit and the remote.
• Point the remote at the remote sensor of
the unit.
• Replace the battery.
• Locate the unit away from fluorescent
lights.
• Place the iPod/iPhone to the connector
firmly.

iPod/iPhone

If the iPod/iPhone does not operate
properly, check that you have removed
the protect case of the iPod/iPhone. If the
problem persists, use the following
troubleshooting guide to remedy the
problem.
There is no sound.
• Make sure you press the POWER on the
back panel.
• Make sure the iPod/iPhone is connected
firmly.
• Make sure the iPod/iPhone is playing
music.
• Press VOL + (or VOLUME + on the
unit) repeatedly.
• Depending on the contents of the iPod/
iPhone, it may take time to start
playback.
• You are using an unsupported iPod/
iPhone. See “Compatible iPod/iPhone
models with this unit” (page 18) for the
supported device types.
The sound is distorted.
• Press VOL – (or VOLUME – on the
unit) repeatedly.
• Set the “EQ” setting of the iPod/iPhone
to “Off” or “Flat”.
The iPod/iPhone cannot be charged.
• Make sure you press the POWER on the
back panel.
• Make sure the iPod/iPhone is connected
firmly.
The indicator does not stop flashing
when the iPod/iPhone is connected.
• A problem has been detected with the
level of electrical current from the
iPod/iPhone. Turn off the unit and
remove the iPod/iPhone. Make sure
there is no problem with the iPod/
iPhone. If this problem persists, contact
your nearest Sony dealer.
The iPod/iPhone cannot be operated.
• Disconnect the iPod/iPhone and connect
the iPod/iPhone again.
• You are using an unsupported iPod/
iPhone. See “Compatible iPod/iPhone
models with this unit” (page 18) for the
supported device types.
The ring volume of the iPhone does
not change.
• Adjust the ring volume using the
controls on the iPhone.
Continued
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