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Sony SA-NS400 Troubleshooting, 1, 2, 3

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Troubleshooting

Troubleshooting

If a problem occurs while operating the unit,

follow the steps described below before

consulting your nearest Sony dealer. If an error

message appears, it is recommended that you

make a note of its contents for reference.

1Check to see if the problem is

listed in this “Troubleshooting”

section.

2Check the following customer

support site.

http://www.esupport.sony.com/

You will find the latest support

information and a FAQ at this web site.

3If, after steps 1 and 2, you still

cannot solve the problem,

consult your nearest Sony

dealer.

If the problem persists after doing all of

the above, consult your nearest Sony

dealer.

When bringing the product in for repairs,

be sure to bring in the entire system (main

unit, remote control, AC adaptor, and AC

power cord).

This product is a system product, and so

the entire system is needed to determine

the section requiring repair.

The unit does not turn on.

• Make sure the AC adaptor and AC power

cord are connected correctly.

• Make sure the power switch is set to ON.

•S et the power switch to OFF, and then set

it to ON again.

The NETWORK STANDBY indicator

remains lit for a while after you set the

power switch to ON.

•It takes about 20 seconds for the unit to

turn on.

The unit remains warm after the power

is turned off.

•When the unit is in the network standby

mode, some parts of the internal system

remain active. Slide the power switch to

OFF to limit the power consumption to a

minimum, however, the unit cannot be

operated by a controller in such a case.

The unit turns on and starts playback

automatically.

•The unit can be controlled by a controller.

If the unit receives an order to play the

audio content on the server while it is in

the network standby mode, it turns on and

starts playback automatically.

To enter the network standby mode again,

press the ?/1 (power) button on the

remote. To prevent the unit from

automatically turning on, slide the power

switch to OFF.

The unit turns off automatically.

•The unit enters the network standby mode

automatically if it is stopped for 30

minutes when the home network is

selected.

Troubleshooting Power

Contents

Main Network Speaker Operating Instructions To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. CAUTION For customers in the United States and Canada WARNING Owners Record For customers in the United States Important Safety Instructions CAUTION Page Table of Contents Getting Started Network Connections Listening to Audio Content Over Your Home Network Enjoying Sony Multiple-Room Products Features of this unit Product Overview 1: Setting up your home network Wireless networks WPS* compliant wireless networks Wired networks Guide to Parts and Controls Front Getting Started Main unit Page Rear Remote control Checking the Supplied Accessories Preparing the remote control Preparing the Unit and the Remote 1 2 3 Turning the Unit On or Off Slide the power switch to ON To set the network standby mode To resume power from the network standby mode To turn the unit off How to Connect Your Network Wireless Network: WPS Compliant Wireless Network: Wired network: When a problem occurs while you are making the network settings 5 6 7 8 9 10 Setting Up Wireless Networks Using an Access Point Compliant with WPS 1 (LAN) cable is disconnected. 2 3 access point. 1 2 3 4 5 6 8 9 Option 5: Fixed IP method 10 Setting Up Wired Networks 3 4 5 6 7 8 Using DLNA (Digital Living Network Alliance) Setting up a computer with Windows 7 1 Listening to Audio Content Over Your Home Network Listening to audio content on a computer with Windows 7 Listening to audio content stored on a computer with Windows 7 4 5 Setting up a computer with Windows Vista/ Windows XP 1 Listening to audio content on a computer with Windows Vista/ Windows XP 6 7 8 9 Playing Back Audio Content on a Server at Random 1 select home network input. 2 Listening to audio content on a server Using the Bookmark Function 1 2 the remote when you play back the desired audio content. Deleting from the bookmark list 1 2 Using the PARTY STREAMING Function PARTY STREAMING in a wireless LAN environment 1 devices are turned on and are in a status which allows them to join a PARTY. 2 Connecting the Unit with DLNA-compliant Devices Joining a PARTY Enjoying audio content on a server using a controller Setting Screen on the Browser System requirements for the computer Device Details screen Network Settings screen Using the setting screen on the browser 1 2 3 Starting the browser with Windows XP 4 beside [UPnP User Interface], then click [OK]. 6 5 Specifications Precautions On safety On operation On placement On cleaning Glossary xAccess Point (AP) xDHCP xDLNA xDNS xNetwork key (security key) xProxy xRouter xSSID xWEP Troubleshooting Troubleshooting Power 1 listed in this Troubleshooting section. 2 Sound output Network Browser Home Network BOOKMARKS Random play function During a PARTY Using this unit as a PARTY host PARTY STREAMING function Page Trademarks, etc. WPA Supplicant