Troubleshooting
Please go through this section if you experience difficulty in operating the DVD remote control.
If you experience any of the following difficulties, use this troubleshooting guide to help remedy the problem before requesting repair. Refer also to the troubleshooting section of the PlayStation®2 console instruction manual.
Should any problem persist, contact our technical support line at
Operation
The DVD remote control doesn’t work.
,There is an obstacle between the DVD remote control and the PlayStation®2 console.
,The distance between the DVD remote control and the console is too long.
,You are not pointing the IR transmitter end of the DVD remote control toward the IR receiver on the PlayStation®2 console front.
,The IR receiver is exposed to strong light such as direct sunlight or the light from a lamp.
,The batteries in the DVD remote control have run out.
,You are using the DVD remote control for another appliance.
,You are playing PlayStation®2 or PlayStation® format software.
Some PlayStation®2 and PlayStation® format software will not function properly when operated using the buttons of the DVD remote control. Also, the DVD remote control will not work if you push more than one button at a time.
Another Sony DVD player responded to the DVD remote control (for PlayStation®2).
,The DVD remote control (for PlayStation®2) may operate other Sony DVD players, due to its design.
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