Symptom | Check these items | |
| If OUT OF RANGE x Problems caused by a computer or other | |
| appears on the | equipment connected, and not caused by the |
| screen, | monitor |
| • Check that the video frequency range is within that specified | |
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| for the monitor. If you replaced an old monitor with this |
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| monitor, reconnect the old monitor and adjust the computer’s |
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| graphics board within the following ranges: |
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| Horizontal: |
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| RGB) |
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| Vertical: |
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| Resolution: 1280 × 1024 or less |
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| If you are using | • If you replaced an old monitor with this monitor, reconnect |
| Windows and | the old monitor and do the following. Select “SONY” from |
| replaced an old | the “Manufacturers” list and select |
| monitor with this | |
| monitor, | device selection screen. If the model name of this monitor |
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| does not appear in the “Models” list, try “Plug & Play.” |
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Displaying this monitor’s information
While the monitor is receiving a video signal, press and hold the MENU button for more than 5 seconds until the information box appears.
Press the MENU button again to make the box disappear.
MENU
•Model name:
•Serial number
•Detailed description of the problem
•Date of purchase
•Name and specifications of your computer and graphics board
Example
INFORMATION1
MODEL :
SER . NO : 12345672
MANUFACTURED :
3
1Model name
2Serial number
3Week and year of manufacture
If any problem persists, call your authorized Sony dealer and give the following information:
6(US)