Troubleshooting

Before contacting technical support, refer to this section.

On-screen messages

If there is something wrong with the input signal, one of the following messages appears on the screen. To solve the problem, see “Trouble symptoms and remedies” on page 19.

If OUT OF SCAN RANGE appears on the screen

This indicates that the input signal is not supported by the monitor’s specifications. Check the following items.

I NFORMA T I ON

OUT OF SCAN RANGE

x x . x k H z / x x H z

If “xx.x kHz/xx Hz” is displayed

This indicates that either the horizontal or vertical frequency is not supported by the monitor’s specifications.

The figures indicate the horizontal and vertical frequencies of the current input signal. The horizontal frequencies above 100 kHz and the vertical frequencies above 100 Hz are represented by 99.9 kHz and 99 Hz, respectively.

If “RESOLUTION > XGA” is displayed

This indicates that the resolution is not supported by the monitor’s specifications.

If NO INPUT SIGNAL appears on the screen

This indicates that no signal is input.

I NFORMA T I ON

NO I NPUT S I GNA L

GO TO POWER SAVE

GO TO POWER SAVE

The monitor will enter the power saving mode after about 5 seconds from the message is displayed.

If CABLE DISCONNECTED appears on the screen

This indicates that the video signal cable has been disconnected from the currently selected connector.

I NFORMA T I ON

CAB L E D I SCONNECT ED

GO TO POWER SAVE

GO TO POWER SAVE

The monitor will enter the power saving mode after about 5 seconds from the message is displayed.

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