Additional Information
Troubleshooting
If you experience any of the following difficulties while using the receiver, use this troubleshooting guide to help you remedy the problem. Also, see “Checking the connections” on page 19 to verify that the connections are correct. Should any problem persist, consult your nearest Sony dealer.
There’s no sound or only a very
/Check that the speakers and components are connected securely.
/Make sure that you’ve selected the correct component on the receiver.
/Make sure that you’ve set the SPEAKERS selector correctly (see page 23).
/Press MUTING on the remote if “MUTING” appears in the display.
/The protective device on the receiver has been activated because of a short circuit. Turn off the receiver, eliminate the
The left and right sounds are unbalanced or reversed.
/Check that the speakers and components are connected correctly and securely.
/Adjust the BALANCE control.
Severe hum or noise is heard.
/Check that the speakers and components are connected securely.
/Check that the connecting cords are away from a transformer or motor, and at least 10 feet (3 meters) away from a TV set or fluorescent light.
/Move your TV away from the audio components.
/Make sure you’ve grounded SIGNAL GND y terminal.
/The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.
No sound is heard from the center speaker.
/Make sure the sound field function is on (press
SOUND FIELD ON/OFF).
/Select a sound field from the CINEMA or VIRTUAL 3D genre (except MONO MOVIE and STEREO MOVIE) (see page 28).
/Adjust the speaker volume (see page 18).
/Make sure the center speaker size parameter is set to either SMALL or LARGE (see page 15).
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