Sony SVD1321, SVD13213CXB What should I do if I cannot enter certain characters with my keyboard?

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VAIO Duo 13 SVD1321
What should I do if I cannot enter certain characters
with my keyboard?
Check if the Caps Lock indicator light on the Caps Lock key is on or off.
When the indicator light is on, characters typed will appear in uppercase (or
lowercase if you also hold down the Shift key).
Press the Shift+Caps Lock keys to turn the Caps Lock indicator light on or off.
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