Sony SVJ2021 What should I do if my VAIO computer becomes unstable (Windows does not start)?

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What should I do if my VAIO computer becomesunstable (Windows does not start)?

Try the suggestions below:

Restore computer system files. [Details]

Use the restore point that you created before your VAIO computer becomes unstable.

Restore your VAIO computer from a system image backup if you have created the

backup. Refer to Windows Help and Support for more information. [Details]

Any file you have created or changed after you created the system image backup will

not be restored.

You need to back up such a file with VAIO Care (Rescue Mode) : Recover or

maintain your system. [Details]

Use VAIO Hardware Diagnostics to identify problems on your VAIO computer.

With the app, you can check if the computer hardware (a CPU, a memory module, and

a built-in storage device) needs to be replaced.

To start VAIO Hardware Diagnostics, select Tools and VAIO Hardware

Diagnostics in VAIO Care (Rescue Mode) : Recover or maintain your

system.

Follow the instructions in Recovering from the Recovery Area to recover your

VAIO computer. [Details]

If you have not backed up your data, be sure to make a backup copy of your valuable

data using VAIO Care (Rescue Mode) : Recover or maintain your system

before recovering your VAIO computer. [Details]

If you have a backup created with the Windows backup feature before your VAIO

computer becomes unstable, but you have created or changed the file after that, back

up such a file with VAIO Care (Rescue Mode) : Recover or maintain your

system.

Note

Recovering your VAIO computer will delete all the data on the built-in storage

device.

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