Troubleshooting (Continued)

MediaThe disc cannot be removed.

•Make sure the power source (battery pack or AC Adaptor) is connected correctly (p. 20).

•The disc is damaged or is dirty with fingerprints, etc. In this case, it may take up to 10 minutes to remove the disc.

•The temperature of your camcorder is extremely high. Turn off your camcorder and leave it for a while in a cool place.

•Finalizing is interrupted by turning off your camcorder. Turn on your camcorder and remove the disc after finalizing is completed (p. 71).

Images on a disc cannot be deleted.

•The maximum number of images that you can delete on the index screen at one time is 100.

•Movies on a disc cannot be deleted depending on the followings.–Movies recorded on DVD-R/DVD+R DL

–Movies with SD (standard definition) image quality other than the most recent movie on DVD-RW with the VIDEO mode

–Movies with SD (standard definition) image quality other than the most recent movie on DVD+RW

The indicators of the disc type and the recording format on the LCD screen are grayed out.

•The disc may have been created with a device other than your camcorder. You can play back the disc with your camcorder, but you cannot record additional scenes.

•This disc is not a media compatible with the camcorder.•The camcorder may have failed to recognize the disc.
You cannot operate functions using the “Memory Stick PRO Duo.”

•If you use a “Memory Stick PRO Duo” formatted on a computer, format it again on your camcorder (p. 76).

You cannot delete images stored on the “Memory Stick PRO Duo.”

•The maximum number of images that you can delete on the index screen at one time is 100.

•You cannot delete the images protected on another device.The data file name is not indicated correctly or flashes.•The file is damaged.•The file format is not supported by your camcorder (p. 127).RecordingRefer also to “Media” (p. 110).Pressing START/STOP or PHOTO does not record images.

•The playback screen is displayed. Set your camcorder to recording standby (p. 37).

•Recordings cannot be performed in the Sleep mode. Press QUICK ON again (p. 39).

•Your camcorder is recording the image data you have just shot on the media. You cannot make new recording during this period.

•The media of the camcorder is full. Format the media (Internal memory (HDR- UX19E/UX20E)/DVD-RW/DVD+RW/ “Memory Stick PRO Duo” only, p. 76) or delete unnecessary images (p. 55). Or use the new disc or “Memory Stick PRO Duo.”

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