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Sony VGC-JS100 Support Options, ❑Sony Support Information (page 130), ❑Program Support Information (page 133)

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Support Options

Support Options

This section contains information on where to go for answers to questions about your VAIO computer and the preinstalled software.

❑Sony Support Information (page 130)❑Program Support Information (page 133)

Contents

Page n 2 N Contents About the Indicator Lights Shutting Down Your Computer Safely Using the Keyboard n 3 N n 4 N Before Use Documentation n 7 N Non-printedDocumentation User Guide Specifications 1 Connect to the Internet http://esupport.sony.com/EN/VAIO n 8 N SmartWi Connection Utility Help 1 Click Start, All Programs, and SmartWi Connection Utility , and Help and Support Help and Support To access Help and Support, click Start and Help and Support ❑Get started with my VAIO ❑Use my VAIO Ergonomic Considerations n 11 N Viewing angle of the display Lighting Ventilation Getting Started Locating Controls and Ports n 14 N Back n 15 N Right n 16 N Left About the Indicator Lights Setting Up Your Computer To connect the keyboard and the mouse To connect the AC adapter n 20 N Shutting Down Your Computer Safely To shut down your computer Using Your VAIO Computer Using the Keyboard n 24 N n 25 N Using the Built-inMOTION EYE Camera To capture a still image To capture a movie Using the Optical Disc Drive To insert a disc n 30 N Reading and Writing Optical Discs n 32 N n 33 N Notes on writing data to a disc Notes on playing discs To play an audio CD To copy files to a disc To play a DVD To play a Blu-rayDisc media To copy files to a Blu-rayDisc media Using the Memory Stick n 39 N Before You Use the Memory Stick http://www.memorystick.com/en To insert a Memory Stick To view the contents on the Memory Stick To format a Memory Stick n 42 N 5Click Start 6Follow the on-screeninstructions To remove a Memory Stick Using the SD Memory Card To insert an SD memory card To remove an SD memory card Using the Internet Using Wireless LAN (WLAN) To use the wireless LAN function n 49 N n 50 N Using the Bluetooth Function To use the Bluetooth function Notes on using the Bluetooth function Page Bluetooth Security To communicate with another Bluetooth device Using Peripheral Devices Connecting External Speakers To connect external speakers n 58 N Connecting a Universal Serial Bus (USB) Device To connect a USB floppy disk drive To disconnect a USB floppy disk drive Connecting a Printer To connect a printer using the USB port Connecting an i.LINK Device To connect a digital video camcorder Connecting to a Network (LAN) Customizing Your VAIO Computer Setting the Password To add the power-onpassword (machine password) To add the power-onpassword (user password) To change or remove the power-onpassword (machine password) To change or remove the power-onpassword (user password) Setting Up Your Computer with VAIO Control Center To use VAIO Control Center Using the Power Saving Mode To activate Sleep mode To return to Normal mode To change the Sleep mode settings Upgrading Your VAIO Computer Adding and Removing Memory Page To change or add a memory module Page n 79 N 8Replace the memory module compartment cover and tighten the screw 10Turn on all peripheral devices and then the computer To view the amount of memory Precautions Handling the LCD Screen Using the Power Source Handling Your Computer Page Handling the Built-inMOTION EYE Camera Handling Floppy Disks Handling Discs Using Headphones Handling the Memory Stick Handling the Hard Disk To avoid damaging your hard disk drive Updating Your Computer Troubleshooting Page Computer n 96 N Shut down Restart What should I do if my computer or software stops responding If the If your computer does not turn off, press the If the Windows Security window appears, click Shut Down ❑Remove the AC adapter To restore your computer to normal mode What should I do if my game software does not work or it keeps crashing What should I do if I cannot remember the power-onpassword How can I change the boot device order Boot Boot Priority Why doesn't my screen turn off after the automatic turn-offtime has passed VAIO Original Screen Saver Select a screen saver other than the VAIO Original Screen Saver Turn on your computer and press the F11 key when the VAIO logo appears How do I check the volume of the recovery partition System Security Built-inMOTION EYE Camera Why do the images captured by the built-inMOTION EYE camera flicker Why can't I use the built-inMOTION EYE camera Control Panel Hardware and Sound Device Manager 2 Double-click Imaging devices Networking Why is the data transfer speed slow How do I avoid data transfer interruptions What are channels Why does the network connection stop when I change the encryption key Bluetooth Technology What should I do if other Bluetooth devices cannot connect to my computer Why is my Bluetooth connection slow Why can't I use the services supported by the connected Bluetooth device Why can't I use the Bluetooth devices when I switch users Log Off Why can't I exchange business card data with a mobile phone Optical Discs What should I do if I cannot play a disc properly on my computer Open Volume Mixer 1Click Start and Control Panel 2Click System and Maintenance System Driver Driver Details What should I do if I cannot play Blu-rayDisc media WinDVD BD What should I do if I cannot write data to CD media ❑Stop using the keyboard If you are using a What should I do if I cannot write data to DVD media ❑Make sure you are using the correct DVD recordable media Why can't I write data to Blu-rayDisc media Make sure your optical disc drive supports the BD-R Display Printing Microphone Mouse Speakers What should I do if I do not hear sound from the built-inspeakers Keyboard Floppy Disks Audio/Video How do I change the sound output device 2Click Start and Control Panel 3Click Hardware and Sound 4Click Manage audio devices under Sound Playback 4On the Playback tab, select the optical out icon and click Properties 5Click the Supported Formats tab 6Click to select the DTS Audio and Dolby Digital check boxes 7Click OK Memory Stick Peripherals Support Options Sony Support Information Customer Information Center Page Program Support Information America Online® (Dial-Up) AOL® BlueString™ AOL® Instant Messenger™ AOL® Toolbar Click to Disc Corel® Paint Shop Pro® Photo X2 30-DayTrial eBay® Magic-i™ Visual Effects Microsoft® Internet Explorer, Movie Maker, Media Player, Works Microsoft® Office Professional 2007 60-DayTrial Version 60-DayTrial Version of Microsoft® Office Microsoft® Windows Live™ OneCare™ Trial Version OneCare helps keep your PC safe and secure while making your life easier 14-DayTrial Version of Napster® Napster, Inc ❑For customers in USA and Canada Web site http://www.napster.com QuickBooks® Simple Start Quicken® 2008 Deluxe Roxio® Easy Media Creator® 10 Suite SmartWi™ Connection Utility SonicStage™ Mastering Studio VAIO® Control Center VAIO® Edit Component VAIO® Hardware Diagnostic VAIO® Launcher VAIO Media™ plus VAIO® Movie Story VAIO® MusicBox VAIO® Update VAIO® Video & Photo Suite Vegas Movie Studio WebCam Companion™ WinDVD® for VAIO® Trademarks