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Troubleshooting

Memory Stick

What should I do if I cannot use Memory Stick formatted on a VAIO computer on other devices?

You may need to reformat your Memory Stick.

Formatting Memory Stick erases all data, including music data previously saved on it. Before you reformat Memory Stick, back up important data and confirm that the media does not contain files you want to keep.

1Copy the data from the Memory Stick onto your hard disk drive* to save data or images.

2Format the Memory Stick by following the steps in To format a Memory Stick (page 69).

*Your computer may be equipped with two built-in flash memory storage drives along with a hard disk drive depending on the model you purchased. See the online specifications to find out about your storage device configuration.

Why can't I save music files onto my Memory Stick?

Copyright protected music can only be checked out to Memory Stick with the MagicGate logo.

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Use of recorded music requires permission from the copyright holders.

Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources.