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Troubleshooting

What should I do if a BIOS error appears when I turn on my computer?

If the message "Press <F1> to resume, <F2> to setup" appears at the bottom of your computer screen, follow these steps:

1Press the F2 key.

The BIOS setup screen appears.

2Set the date (month/day/year). Press the Enter key.

3Press the m key to select System Time, and then set the time (hour: minute: second). Press the Enter key.

4Press the , key to select the Exit tab, and then press the F9 key. The message Load default configuration now? appears.

5Select Yes, and press the Enter key.

6Select Exit (Save Changes) or Exit Setup, and press the Enter key. The message Save configuration changes and exit now? appears.

7Select Yes, and press the Enter key. Your computer restarts.

If this occurs frequently, contact an authorized Sony Service Center. To find the nearest center or agent, visit the Sony online support Web site.

What should I do if the power indicator (Green) lights but my computer screen stays blank?

Follow these steps:

1Press the power button for more than four seconds to check that the power indicator goes out. Then turn on your computer again.

2If your computer screen still stays blank, unplug the AC adapter, remove the battery, and leave the computer for about a minute. Then plug in the AC adapter, install the battery, and turn on the computer again.