Troubleshooting
Why can't I use the Bluetooth functionality when I log onto my computer as a user with a standard user account?
The Bluetooth functionality may not be available to a user with a standard user account on your computer. Log onto the computer as a user with administrator rights.
Why can't I connect to a Bluetooth device in Personal Area Network User mode?If the device to which you want to connect does not support Bluetooth communication in Personal Area Network User mode, you cannot establish a connection from your computer.
Why can't I use the Bluetooth devices when I switch a user?If you switch a user without logging off your system, the Bluetooth devices will not work successfully. Be sure to log off before switching a user. To log off your system, click Start, the arrow next to the Lock button, and Log Off.
Why can't I exchange business card data with a cellular phone?The business card exchange function is not supported.