Troubleshooting
Networking
What should I do if my computer cannot connect to a wireless LAN access point?
❑Connection availability is affected by distance and obstructions. You may need to move your computer away from obstructions or closer to any access point you may be using.
❑Make sure the WIRELESS or WIRELESS LAN switch is on and the WLAN indicator is lit on your computer.
❑Make sure power to the access point is on.
❑Follow these steps to check the settings:
1 Click Start and then Control Panel.
2 Click Network and Internet Connections.
3 Click Network Connections.
4
5 Click Properties.
6 Click the Wireless Networks tab.
7 Click View Wireless Networks to see that your access point is selected.
❑Make sure the encryption key is correct.
What should I do if I cannot access the Internet?
❑Check the access point settings. See the manual that came with your access point for more information.
❑Make sure your computer and the access point are connected to one another.
❑Move your computer away from obstructions or closer to any access point you may be using.
❑Make sure your computer is properly configured for Internet access.