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Finding More about Your VAIO Computer

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3. Support Web Sites

❑Sony online support web site

The Sony online support web site provides instant access to information on commonly encountered problems. Type a description of the problem and the Knowledge Database searches for the corresponding solutions online.

❑For customers in USA http://esupport.sony.com/EN/VAIO/

❑For customers in Canada http://www.sony.ca/support/

❑For customers in Spanish-speaking Latin American countries or areas http://esupport.sony.com/LA/

❑For customers in Brazil http://esupport.sony.com/BR/

❑Operating system online support web site

Your computer comes preinstalled with a Microsoft Windows operating system. For operating system support, you can visit Microsoft customer support at http://support.microsoft.com/directory/.