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Troubleshooting >
Networking
Networking

What should I do if my computer cannot connect to a wireless LAN access point?

Connection capability is affected by distance and obstructions. You may need to move your computer away from
obstructions or closer to any access point you may be using.
Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer.
Make sure power to the access point is on.
Follow these steps to check the settings:
1Click Start and Control Panel.
2Click View network status and tasks under Network and Internet.
3Click Connect to a network to confirm that your access point is selected.
Make sure the encryption key is correct.
Make sure Maximum Performance is select ed for Wireless Adapter Settin gs in the Power Options window. Selecting
any other option may result in a communication failure. To change the settings, follow these steps:
1Right-click the power status icon on the taskbar and select Power Options.
2Click Change plan settings under the current power plan.
3Click Change advanced power settings.
4Select the Advanced settings tab.
5Double-click Wireless Adapter Settings and Power Saving Mode.
6Select Maximum Performance from the drop-down list both for On battery and Plugged in.