Troubleshooting
CDs and DVDs
Why does my computer freeze when I try to read a disc?
The disc the computer is trying to read may be dirty or damaged. Follow these steps:
1Restart the computer by clicking Start, Turn Off Computer, and Restart.
2Eject the disc from the optical disc drive.
3Examine the disc for dirt or damage. If the disc is dirty, see On Handling Discs (page 111) for instructions on how to clean it.
What should I do if the drive tray won't open?
❑Make sure the computer is on.
❑If power supply to the optical disc drive is disabled by VAIO Power Management, the substitute drive eject button on the optical disc drive will not work. Use the drive eject button located above the keyboard. Note that it will take a while to eject the drive tray if the optical disc drive is not powered.
❑If the drive eject button does not work, click Start and then My Computer. Right click the optical disc drive icon, and select Eject from the shortcut menu.
❑If none of the above options work, insert a thin, straight object (such as a paper clip) in the manual eject hole near the drive eject button.
❑Try restarting the computer.