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Sony VGX-TP Troubleshooting, ❑Display (page 134), ❑Computer (page 120), ❑Printing (page 137), ❑Speakers (page 139), ❑Keyboard (page 141), ❑Touch Pad (page 142)

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Troubleshooting

Troubleshooting

This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before contacting VAIO-Link.

❑Computer (page 120)❑System Security (page 126)❑Networking (page 127)❑Optical Discs (page 130)❑Display (page 134)❑Printing (page 137)❑Microphone (page 138)❑Speakers (page 139)❑Keyboard (page 141)❑Touch Pad (page 142)❑Floppy Disks (page 143)❑Audio/Video (page 144)❑Memory Stick Media (page 147)❑Peripherals (page 148)

Contents

V G X - T P s e r i e s n 2 N Contents About the Indicator Lights Shutting Down Your Computer Safely Using the Keyboard n 3 N n 4 N Before Use Notice Documentation n 8 N Non-printedDocumentation User Guide To view this on-screenguide: VAIO User Guide 3 Select the guide you want to read My Club VAIO My Club VAIO Windows Help and Support Windows Help and Support Further Sources Getting Started Locating Controls and Ports n 13 N Top n 14 N Front n 15 N Back Models with two DVB-TTV tuner boards Models with one hybrid TV tuner board n 17 N Bottom About the Indicator Lights Setting Up Your Computer To connect a display (HDMI-compatibleTV) To change the sound output device To connect a display (monitor) To connect the AC adapter Page n 25 N n 26 N Attaching the Rear Cover To connect the wireless keyboard n 28 N 4Turn on the computer 5Slide the power switch (2) on the keyboard to the ON position 6Press the CONNECT button (3) on the front of the computer 7Press the CONNECT button (4) on the bottom of the keyboard n 29 N Shutting Down Your Computer Safely To shut down your computer Using Your VAIO Computer Using the Keyboard n 33 N n 34 N n 35 N Using the Touch Pad Using the Optical Disc Drive To insert a disc n 38 N 5Close the tray by pushing it in gently Reading and Writing Optical Discs n 40 N n 41 N Notes on writing data to a disc Roxio Easy Media Creator n 43 N Notes on playing discs To play an audio CD To copy files to a disc To play a DVD To play a Blu-rayDisc media Using the TV Function To connect your computer to land-based(terrestrial) or cable TV services To insert batteries n 50 N 3Insert the supplied two AA batteries into the remote commander n 51 N Locating buttons on the remote commander n 52 N n 53 N Setting up Windows Media Center Custom setup Optional Setup Configure tuners, TV signal, and Guide set up TV To enable the Control for HDMI function Page n 56 N Using the BRAVIA remote control for Windows Media Center features SYNC MENU n 57 N Controlling TV volume with the supplied remote commander Using the Memory Stick Media n 59 N Before You Use the Memory Stick Media http://www.memorystick.com/en To insert a Memory Stick media To view the contents on the Memory Stick media To format a Memory Stick media n 62 N 5Click Start 6Follow the on-screeninstructions To remove a Memory Stick media Using Other Memory Cards n 65 N Before You Use Memory Cards The SD memory card slot on your computer supports the following memory cards: ❑SD memory card ❑SDHC memory card ❑MultiMediaCard (MMC) To insert a memory card To remove a memory card Using the Internet Using Wireless LAN (WLAN) n 70 N To connect the wireless LAN antenna n 72 N Communicating without an Access Point (Ad-hoc) To communicate without an access point (ad-hoc) n 75 N Communicating with an Access Point (Infrastructure) The access point will select which channel to use on an infrastructure network To connect to a wireless network To stop wireless LAN communication Using Peripheral Devices Selecting Display Modes To select a display Using the Multiple Monitors Function To select the Multiple Monitors mode Connecting a Universal Serial Bus (USB) Device To connect a USB mouse To connect a USB floppy disk drive To disconnect a USB floppy disk drive Connecting a Printer To connect a printer using the USB port Connecting an i.LINK Device To connect a digital video camcorder Connecting to a Network (LAN) n 89 N Customizing Your VAIO Computer Setting the Password To add the power-onpassword (machine password) To add the power-onpassword (user password) To change or remove the power-onpassword (machine password) To change or remove the power-onpassword (user password) Setting Up Your Computer with VAIO Control Center To use VAIO Control Center Using the Power Saving Mode To activate Sleep mode To return to Normal mode To change the Sleep mode settings Upgrading Your VAIO Computer Adding and Removing Memory Page To change or add a memory module Page Page Page To view the amount of memory Precautions On Using the Power Source On Handling Your Computer Page Page On Handling Floppy Disks On Handling Discs On Using Headphones On Handling Memory Stick Media On Handling the Hard Disk To avoid damaging your hard disk drive On Updating Your Computer Troubleshooting Computer What should I do if a BIOS error appears when I turn on my computer System Time What should I do if the power indicator lights but my screen remains blank What should I do if my computer or software stops responding Alt If the If your computer does not turn off, press the Ctrl To restore your computer to normal operating stability What should I do if my game software does not work or it keeps crashing What should I do if I cannot remember the BIOS password VAIO Original Screen Saver How do I check the volume of the recovery partition Manage System Security Networking Why is the data transfer speed slow How do I avoid data transfer interruptions What are channels Why does the network connection stop when I change the encryption key Optical Discs What should I do if I cannot play a disc properly on my computer Open Volume Mixer 2Click System and Maintenance System Device Manager Driver Driver Details What should I do if I cannot play Blu-rayDisc media WinDVD BD What should I do if I cannot write data to CD media ❑Stop using the keyboard If you are using a Display Page How do I run Windows Aero 2Click Customize colors under Appearance and Personalization 3Click Open classic appearance properties for more color options 4Select Windows Aero from the Color scheme options on the Appearance tab Printing Microphone Speakers What should I do if I do not hear microphone sound from my HDMI-compatibleTV Keyboard Touch Pad Floppy Disks Audio/Video OPTICAL OUT Advanced 4On the Playback tab, select the optical out or HDMI icon and click Properties 5Click the Supported Formats tab Click the 6Click to select the DTS Audio and Dolby Digital check boxes 7Click OK Memory Stick Media Peripherals Support Options Sony Support Information e-Support Can I submit my questions at any time Is there a cost involved for using e-Support How do I know when the e-SupportTeam has handled my query/case Trademarks