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Troubleshooting >
Networking
Networking

What should I do if my computer cannot connect to a wireless LAN access point?

❑Connection capability is affected by distance and obstructions. You may need to move your computer away from
obstructions or closer to any access point you may be using.
❑Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer.
❑Make sure power to the access point is on.
❑Follow these steps to check the settings:
1Click Start and then Control Panel.
2Click Network and Internet Connections.
3Click Network Connections.
4Right-click Wireless Network Connection.
5Click Properties.
6Click the Wireless Networks tab.
7Click View Wireless Networks to see that your access point is selected.
❑Make sure the encryption key is correct.

What should I do if I cannot access the Internet?

❑Check the access point settings. See the manual that came with your access point for more information.
❑Make sure your computer and the access point are connected to one another.
❑Move your computer away from obstacles or closer to any access point you may be using.
❑Make sure your computer is properly configured for Internet access.