Troubleshooting

This chapter lists some problems that you might encounter while using your phone. Some problems require that you call your service provider, but most of the problems you can easily correct yourself.

The phone cannot be switched on

Recharge or replace the battery. See “Getting started” on page 6.

No indication of charging

When you start charging a battery that is empty or a battery that has not been used for a long time, it make take a while before the battery meter appears in the display.

Display language

If the display shows a language that you do not understand, you can always choose Automatic

(determined by your SIM card) by pressing 8888

in standby. You can always choose English by

pressing 0000 in standby.

Error messages

Insert card

There is no SIM card in the phone or you may have inserted it incorrectly. Insert a SIM card. See “The SIM card” on page 6.

Insert correct SIM card

The phone is set to work only with certain SIM cards. Insert the correct SIM card.

SOS calls only

You are within range of a network, but you are not allowed to use it. However, in an emergency, some operators allow you to call the international emergency number 112. See “Making emergency calls” on page 25.

No network

There is no network within range or the received signal is too weak. You have to move to get a signal that is strong enough.

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