To reset the phone

1From standby select Menu } Settings } the General tab } Master reset.

2Select an option.

3When instructions appear, select Continue.

If you select Reset all, content such as melodies and pictures that you have downloaded, received or edited is also deleted.

No battery icon appears when I start charging the phone

It may take up to 30 minutes before the battery icon appears on the screen.

Some menu options appear in grey A service is not activated or your subscription does not support the function.

I cannot charge the phone or battery capacity is low

The charger is not properly connected to the phone or the battery connection is poor.

Remove the battery and clean the connectors.

The battery is worn out and needs to be replaced.

Make sure the battery is inserted correctly % 4 To insert SIM card and battery.

I cannot use MMS/picture messages on my phone

Your subscription does not include data capability. Settings are missing or incorrect. Please contact your network operator.

%6 Help in the phone or go to www.sonyericsson.com/support to download the settings to your phone

%49 Settings.

I cannot use the Internet

Your Internet settings may be missing or incorrect % 49 Settings.

Your subscription may not include data capability. Please contact your network operator.

The phone cannot be detected by other users via Bluetooth™ technology.

You have not turned the Bluetooth™ function on. Make sure that the Bluetooth™ function is on and visibility is set to show phone

%54 To receive an item.

Troubleshooting 63

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