01GB01COV-AE4.book Page 58 Tuesday, October 16, 2001 11:59 AM

Appendix

Troubleshooting

Problem

Possible Causes

Possible Remedies

 

 

 

Unable to

Empty battery

Charge the battery (see page 13).

switch on

 

 

Defective battery

Replace the battery. Note that after several years,

 

 

 

 

 

gradual decline is normal.

 

 

 

 

The

icon

Weak signal

Move to an open space or nearer to a window.

appears

 

 

 

 

Outside GSM coverage area

Check operator coverage map.

 

 

 

 

 

 

 

 

SIM not valid

Call your service provider.

 

 

 

 

 

 

Network access not allowed

Try manual network search (see page 36).

 

 

 

 

Call not

 

Dialling error

Use full national area code. When abroad, use also

possible

 

 

international access code to reach home country.

 

 

 

 

 

 

All calls barred

Check settings (Password is needed to clear).

 

 

 

 

 

 

Another SIM inserted

Check for new restrictions.

 

 

 

 

 

 

Call barring set

Check outgoing call barring settings (see page 38).

 

 

 

 

58GB