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Sony Ericsson G502 Error messages, Yes, Insert SIM, Troubleshooting, Wrong PIN/Wrong PIN2, To insert the SIM card, Insert correct SIM card, PIN blocked/PIN2 blocked

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I cannot synchronize or transfer data between my phone and my computer, when using a USB cable.

The cable or software has not been properly installed. Go to

www.sonyericsson.com/support to

read Getting started guides which contain detailed installation instructions and troubleshooting guides.

Where can I find the regulatory information such as my IMEI number if I cannot turn on my phone?

Error messages

Insert SIM

There is no SIM card in your phone or you may have inserted it incorrectly.

See Charging the battery on page 8.

The SIM card connectors need cleaning. If the card is damaged, contact your network operator.

Insert correct SIM card

Your phone is set to work only with certain SIM cards. Check if you are using the correct operator SIM card.

Wrong PIN/Wrong PIN2

You have entered your PIN or PIN2 incorrectly.

Enter the correct PIN or PIN2 and select Yes. See To insert the SIM card on page 6.

PIN blocked/PIN2 blocked

You have entered your PIN or PIN2 code incorrectly three times in a row.

To unblock, see SIM card lock on page 63.

Troubleshooting 67

This is the Internet version of the User's guide. © Print only for private use.

Contents

Contents Getting started Sony Ericsson G502 Messaging Imaging Entertainment Connectivity More features Troubleshooting Important information Sony Ericsson G502 Page Instruction symbols Getting started Assembly Turning on the phone Help in your phone Charging the battery Phone overview Page Menu overview 12Getting started Navigation File manager Page Phone language Entering text Calling Making and receiving calls To re-diala number •When Retry? appears select Yes To answer a call To reject a call To change the ear speaker volume during a call Contacts To call with Smart search 2Scroll to a contact or a phone number and press To turn Smart search on or off 1From standby select Menu > Settings > the Calls tab > Smart search 2Select an option. Editing contacts Page Call list Speed dial Voicemail Voice control 3Record a voice command such as “John mobile” 3 and To re-recorda voice command 1From standby select Menu > Settings >the General tab > Voice control Diverting calls More than one call Page My numbers Accept calls Restricted dialling Fixed dialling Call time and cost Showing or hiding your phone number Messaging Text messages Picture messages Message options Templates Voice messages Email To receive and read an email message Check new email To save an email message 1From standby select Menu > Messaging > Email > Inbox 2Scroll to the message and select View > Options > Save message My friends Status To show my status 1From standby select Menu > Messaging >My friends > Options > Settings >Show my status Imaging Camera and video recorder Using the camera Camera icons and settings Camera shortcuts Transferring pictures Camera printing Pictures PhotoDJ™ and VideoDJ™ Themes Entertainment Stereo portable handsfree Music player Video player Music and video controls Page Transferring music from a computer TrackID™ Radio PlayNow™ Ringtones and melodies MusicDJ™ Sound recorder Games Applications Connectivity Settings Phone name Using the Internet Page Web feeds Bluetooth™ wireless technology Using a USB cable Media transfer and Mass storage To use media transfer and mass storage mode www.sonyericsson.com/support 1Connect a USB cable to the phone and the computer To disconnect a USB cable safely Synchronizing To enter settings for SyncML 1From standby select Menu > Organizer > Synchronization 2Scroll to New account and select Add > SyncML 3Enter a name for the new account and select Cont 4Select Server address. Enter the required information and select OK Update service More features Flight mode Location services Alarms Calendar Notes Tasks Profiles Time and date Locks To unlock the phone •Enter your code and select OK To change the phone lock code >Phone protection > Change code 2Enter the old code and select OK Troubleshooting Common questions See on page or go to to order settings and follow the instructions on the screen. See How do I turn on and off T9 Text Input when writing Error messages Codes do not match See SIM card lock on page No netw. coverage Your phone is in flight mode. See Flight mode on page Emerg. calls only Important information 70Important information Guidelines for Safe and Efficient Use Personal medical devices Driving GPS/Location based functions Antenna Radio frequency (RF) exposure and Specific Absorption Rate (SAR) Malware Accessories Accessible Solutions/Special Needs Disposal of old electrical and electronic equipment Disposing of the battery End User License Agreement Limited Warranty Conditions 76Important information FCC Statement Declaration of Conformity for G502 Index handsfree history automatic manual language Page search on Web pages appointments and tasks melodies and ringtones music