I cannot synchronize or transfer data

The SIM card connectors need

between my phone and my computer,

cleaning. If the card is damaged,

when using a USB cable.

contact your network operator.

The cable or software has not been

Insert correct SIM card

properly installed. Go to

www.sonyericsson.com/support to read

Your phone is set to work only with

Getting started guides which contain

certain SIM cards. Check if you are

detailed installation instructions and

using the correct operator SIM card.

troubleshooting guides.

Wrong PIN/Wrong PIN2

 

Where can I find the regulatory

You have entered your PIN or PIN2

information such as my IMEI number

incorrectly.

if I cannot turn on my phone?

Enter the correct PIN or PIN2 and select

 

 

Yes. See To insert the SIM card on

 

page 6.

 

PIN blocked/PIN2 blocked

 

You have entered your PIN or PIN2

 

code incorrectly three times in a row.

 

To unblock, see SIM card lock on

 

page 67.

 

Codes do not match

 

Codes that you have entered do not

 

match. When you want to change a

Error messages

security code, for example your PIN,

you have to confirm the new code.

 

Insert SIM

See SIM card lock on page 67.

 

There is no SIM card in your phone

 

or you may have inserted it incorrectly.

 

See Charge the battery on page 8.

 

Troubleshooting 71

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