The remote control functions do not work

Make sure your device supports the Bluetooth Advanced Audio Distribution profile.

The headset is switched off automatically

The battery is too low. You hear a low beep. Charge the battery.

When pairing for the first time, the headset switches off if you do not pair it with the phone within 10 minutes.

Battery capacity

A battery that has been infrequently used or a new one, could have reduced capacity. It may need to be recharged a number of times.

Unexpected behaviour

Reset the headset. See “To reset the headset to default settings” on page 11.

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