Sony Ericsson J100i Troubleshooting

Troubleshooting

Some problems require that you call your service provider, but most of the problems you can easily correct yourself. Remove the SIM card before handing your phone in for repair.

Remove the battery and restart the phone If you have not restarted the phone for a while, you may

experience problems with its memory capacity and speed. Restart the phone to improve its capacity.

1 Turn the phone off and remove the battery cover.

2 Remove the phone battery and then put it back in place. 3 Replace the cover.

4 Turn the phone on.

Contents

Page Page Sony Ericsson Mobile Communications AB Getting to know your phone Before you start User guide symbols Keypad To end a function or go back one level Shortcuts SIM card PIN (Personal Identification Number) PIN blocked Assembling your phone Charge the battery Standby mode Navigating the phone menus To turn the display light on To lock or unlock the keypad Lock Unlock Icons Menu overview Calling To change the speaker volume during a call To select more options during a call More To make international calls To put a call on hold Call list To activate a call divert 1 } Settings } Calls } Manage calls } Divert calls } Voice calls Activate Look up 4 } OK To make a second call Conference calls To join the two calls into a conference call }More } Join calls To add a new participant Two voice lines To select a voice line }Settings } Calls } Manage calls } Switch to line 1 or Switch to line My number To check your own phone number 1 } Phonebook and scroll to any entry All Inc. if roam All calls To cancel all call restrictions 1 } Settings } Calls } Manage calls } Restrict calls } Cancel all Call time and cost To check the call time }Settings } Calls } Time and cost } Call timers To check the call cost }Settings } Calls } Time and cost } Call costs Showing or hiding your phone number To show or hide your phone number 1 } Settings } Calls } Caller ID 2 Select Hide number, Show no. or Netw. default Phonebook Phonebook memory To check the Phonebook memory status 2 } More } Advanced } Memory status Voicemail To call your voicemail service Messaging Text messages Entering letters and characters T9™ Text Input To enter letters using T9 Text Input } Messaging } Write new To view options when entering letters Add symbol Dictionary (T9) Writing lang To enter symbols in a text message Insert To change writing language To delete a message To delete all messages 2 } More } Delete all } Yes Long messages Templates To delete a template 1 } Messaging } Templates Message options To set a default message type Text message Sounds & Alerts Page Alarms Games Settings Handsfree Networks Master reset Locks Automatic keylock To set the automatic keylock 1} Settings } Locks } Auto keylock SIM card lock To unblock your SIM card To turn the SIM card lock on or off 1} Settings } Locks }SIM lock }Protection and select On To edit your PIN 1}Settings }Locks }SIM lock }Protection and select On 3 } Settings } Locks } SIM lock } Change PIN Extras Troubleshooting Master reset Common questions Q: I can not charge the phone A: Attach the charger properly Q: How do I change phone language A:Go to Settings } Language and select a language Go to and select a language Q: What is my phone lock code Q: It says Emerg. only in the display A:Try calling from a different location Q: It says Insert SIM card in the display A: Remove the SIM card and clean it Q: The phone turns itself off A: Use the automatic key lock Q: How do I set up SMS/Text messages Error messages PIN blocked or PIN2 blocked Phone locked Phone lock code Fixed dialling only Important information Service and support Page Page Page Guidelines for Safe and Efficient Use CHILDREN Power supply (Charger) Battery Personal medical devices Driving Antenna Efficient use Radio frequency (RF) exposure and SAR Accessible Solutions/Special Needs Disposal of old electrical & electronic equipment End User Licence Agreement Limited Warranty Conditions Page *EUROPEAN UNION (EU) FCC Statement Declaration of Conformity B battery K keypad L language