Troubleshooting

Some problems require that you call your service provider, but most of the problems you can easily correct yourself. Remove the SIM card before handing your phone in for repair.

Common questions

Q:Why do I have problems with memory capacity and speed?

A: You need to restart your phone from time to time.

1Turn off the phone and remove the battery cover

2Remove the battery for 10 seconds and then insert it in

the phone.

3Put the battery cover on.

4 Turn on the phone.

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