Troubleshooting
Troubleshooting Why doesn’t the phone work the way I want?

This chapter lists some problems that you might encounter while using your phone. Some problems require that you call your service provider, but most of the problems you can easily correct yourself. However, if you need to hand in your phone for repair, please note that you may lose information and content that you have saved in your phone. You are advised to make a copy of such information before handing your phone in for repair.

Master reset You can return the phone to its original state by deleting the changes that you have made to settings, and the content that you have added or edited.

If you select Reset settings, changes made to settings are deleted.

If you select Reset all, in addition to your changes to settings, all contacts, messages, personal data, and downloaded content, received or edited are also deleted..

To reset the phone1} Settings } the General tab } Master reset.2} Reset settings or } Reset all.3Enter the phone lock code (0000 or the new code if you have changed it) } OK.

If you select Reset all, content such as melodies and

pictures that you have downloaded, received or edited

are also deleted.

The phone cannot be switched on

Recharge or replace the battery. % 5 To insert the

SIM card and charge the battery.
No indication of charging

When you start charging a battery that is empty or

a battery that has not been used for a long time, it

may take up to 30 minutes before the battery icon

appears in the screen.

If the setting for display light is set to power save,

press

 

to activate the screen for an indication of

 

charging.

 

Menu language
If the screen shows a language that you do not

understand, you can always select a language from

standby as follows:

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