I cannot turn on the phone

Possible cause: The battery is worn

 

Possible cause: The battery is

out and needs to be replaced.

 

discharged.

Solution: Try another battery and

 

 

 

Solution: Recharge the battery

charger for the same phone model,

 

% 5 To charge the battery.

or visit your retailer and ask them

 

Solution: Turn the phone on with the

to verify if the battery and charger

 

are working properly.

 

charger attached. If the phone starts,

 

The phone turns itself off

 

restart the phone with no charger

 

attached.

Possible cause: The

 

button has

 

 

 

 

 

I cannot charge the phone or battery

been pushed unintentionally.

 

 

 

 

 

capacity is low

Solution: Turn on the automatic key

 

Possible cause: The charger is not

lock, or lock the keypad manually

 

properly connected to the phone.

% 77 Keypad Lock.

 

Solution: Make sure that the charger

Possible cause: The battery

 

connector clicks properly into place

connection is poor.

 

when connected % 5 To charge the

Solution: Make sure the battery is

 

battery.

 

inserted correctly % 5 To insert SIM

 

 

 

Possible cause: The battery

card and battery.

 

connection is poor.

I cannot use SMS/text messages on

Solution: Remove the battery and

my phone

 

clean the connectors. You can use

Possible cause: Settings are missing

one of the following lightly soaked

or incorrect.

 

in alcohol; a soft brush, a cloth or

Solution: Contact your service

 

a cotton bud. Make sure that the

 

provider to find out the correct SMS

 

battery is completely dry before you

 

service center setting % 31 Text

 

put it back. Check that the battery

 

Messaging (SMS).

 

connectors in the phone are not

 

 

 

 

 

damaged.

 

 

 

 

 

Troubleshooting

79

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