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Sony Ericsson K850i on page, show phone, Insert SIM, Error messages, 66Troubleshooting, Wrong PIN/Wrong PIN2, Insert correct SIM card, www.sonyericsson.com/support to

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The phone cannot be detected by other devices using Bluetooth wireless technology

You have not turned the Bluetooth function on.Make sure that the visibility is set toshow phone. See To receive an item

on page 52.

I cannot synchronize or transfer data between my phone and my computer, when using the USB cable.

The cable or software that came with your phone has not been properly installed. Go to

www.sonyericsson.com/support to

read Getting started guides which contain detailed installation instructions and troubleshooting guides.

Where can I find the regulatory information such as my IMEI number if I can’t turn on my phone?

Error messagesInsert SIM

There is no SIM card in your phone or you may have inserted it incorrectly.

See Charging the battery on page 7.

The SIM card connectors need cleaning. If the card is damaged, contact your network operator.

Insert correct SIM card

Your phone is set to work only with certain SIM cards. Check if you are using the correct operator SIM card.

Wrong PIN/Wrong PIN2You have entered your PIN or PIN2 incorrectly.

66Troubleshooting

This is the Internet version of the User's guide. © Print only for private use.

Contents

Page Camera Phone Kit IPK-100 Bluetooth™ Headset HBH-IV835 Desk Stand CDS-65 Contents Calling Connectivity Index Sony Ericsson K850i Instruction symbols These symbols appear in the User guide Note Tip Warning Getting started SIM card PIN Flight mode You can use the Bluetooth™ function in Flight mode Startup screen Help in your phone Help and information are available in your phone. See Navigation on page To use the setup wizard 2Select an option To view information about functions Phone overview Page Menu overview 10Getting started Page Navigation To delete items Shortcuts To go directly to a main menu •From standby select Menu and press – , , or . To use navigation key shortcuts To insert a memory card To remove a memory card 14Getting started To view memory card options 1From standby select Menu > Organizer > File manager > the On memory card tab To view information about files 1From standby select Menu > Organizer > File manager 2Find a file and select Options > Information To move a file in the file manager 2Find a file and select Options > Manage file > Move Calling To answer a call To reject a call To change the ear speaker volume during a call •Press the volume key up or down To mute the microphone during a call Video call To make a video call 2Select Options > Make video call To use the zoom with an outgoing video call •Press or To go directly to a contact, from standby press and hold down – To call a SIM contact from phone contacts 2 Scroll to New contact and select Options > SIM contacts 3 Scroll to a contact and press 3Enter the name and select OK 5 Select a number option and add more information, if available 6 Select Save To call a SIM contact To copy names and numbers to phone contacts Call list Speed dial Voicemail Voice control 3Record a voice command such as “John mobile” If the recording sounds OK, select To re-recorda voice command Edit names 2Scroll to a command and select Options > Replace voice Voice answering To activate voice answering and record voice answer commands Voice answer Follow the instructions that appear and select Cont Call waiting When call waiting is used, you hear a beep if you receive a second call To activate call waiting Manage calls To make a second call My numbers Accept calls Restricted dialling To restrict calls Restrict calls 4 Enter your password and select OK Fixed dialling To use fixed dialling Messaging To add an item to a text message 1When you write the message, select Options > Add item 2Select an option and then an item To call a number in a text message •When you view the message, scroll to the phone number and press •Always ask – ask to download •Off – new messages appear in the Inbox To set automatic download Auto download To save an item in a picture message Email Voice messages Page My friends To show my status Show my status To update your own status 2Edit the information Chat group Imaging Camera and video recorder Using the camera To activate the camera •When the phone is turned on, press To take a picture 1Activate the camera and use 3Make sure Review is set to On 4 Take a picture 5 During review, select Options > Photo fix To view pictures and video clips to select view To change settings •Activate the camera and select . To view information about settings •Scroll to a setting and select Camera shortcuts Key Shortcut Camera printing Pictures PhotoDJ™ and VideoDJ™ Entertainment Stereo portable handsfree To play videos 1From standby select Media and scroll to Video 2Scroll to a title and select Play. Music and video controls To stop playing music •Press the centre touch option. To resume playing music •Windows XP (Pro or Home) To install Media Manager 2Select a language and click OK To use Media Manager 1Connect the phone to a computer with the USB cable that came with the phone To create a playlist 1From standby select Media and scroll to Music > Playlists 2Scroll to New playlist and select Add New playlist 3 Enter a name and select OK Radio PlayNow™ To listen to PlayNow™ music 1From standby select Menu > PlayNow™ 2Select music from a list Downloading from PlayNow™ To download a music file Intro Verse Chorus Break To compose a melody Gaming control Applications To select a Java application 1From standby select Menu > Organizer > Applications 2Select an application Connectivity To send a link 1When you browse the Internet, select Options > Tools > Send link Using bookmarks You can create and edit bookmarks as quick links to your favourite Web pages To create a bookmark To add new feeds for a Web page When you browse a page on the Internet that has Web feeds, select To create a new Web feed 2Enter the address and select Go to To set options for Web feeds To pair the phone with a Bluetooth handsfree for the first time Handsfree 2Select Yes 3Enter a passcode, if required To pair the phone with more than one Bluetooth handsfree Phone mode •Windows® •Windows XP (Pro and Home) Microsoft Windows Explorer To use media transfer and mass storage mode To disconnect the USB cable safely 1Right-clickthe removable disk icon i n Windows Explorer 2Select Eject To use phone mode 1Computer: Start PC Suite from Start/ Programs/Sony Ericsson/PC Suite To install the Sony Ericsson PC Suite Synchronization using an Internet service •Server address – server URL •Database name – database to synchronize with To enter settings for SyncML Synchronization using a Microsoft® Exchange Server •Domain – server domain •Username – account username •Password – account password To enter settings for Exchange ActiveSync More features To silence the alarm •When the alarm sounds, press any key •To repeat the alarm, select Snooze. To turn off an alarm •When the alarm sounds, select Turn off To cancel the alarm Tasks Notes Timer, stopwatch and calculator To use the stopwatch 1From standby select Menu > Organizer > Stopwatch > Start 2To view a new lap time, select Lap To use the calculator 1From standby select Menu > Organizer > Calculator SIM card lock To unblock the SIM card 1When PIN blocked appears, enter your PUK and select OK 2Enter a new four- to eight-digitPIN and select OK 3Re-enterthe new PIN and select OK To edit the PIN Troubleshooting I cannot charge the phone or battery capacity is low Charging the battery No battery icon appears when I start charging the phone I cannot use SMS/text messages on my phone Text messages You have not turned the Bluetooth function on Make sure that the visibility is set to show phone. See To receive an item show phone www.sonyericsson.com/support to Page Important information Page Guidelines for Safe and Efficient Use CHILDREN Power supply (Charger) 70Important information Battery Personal medical devices Driving Antenna Efficient use Radio frequency (RF) exposure and Specific Absorption Rate (SAR) Accessible Solutions/Special Needs Disposal of old electrical and electronic equipment 72Important information Disposing of the battery WARNING: Precautions on Memory Card Use Protection of personal information Accessories LOUDNESS WARNING: End User Licence Agreement Limited Warranty Our warranty What we will do Conditions *Geographical scope of the warranty 76Important information FCC Statement Declaration of Conformity Index Page copying to/from 19 PIN code SMS See text messages SOS See emergency numbers